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This email provoked zero responses on list. Was my timing off, is it a poorly framed question, or are people just not doing much in this realm? (By resending, I'm controlling for the timing factor...) - Tom On Jun 7, 2014, at 3:20 AM, Tom Cramer wrote: > I'm looking for best practices for keeping and using library usage data--real life examples of libraries gathering and using things like circulation data or e-resource traffic statistics to inform service and strategy decisions while safeguarding patron privacy. > > I'm less interested in operational logging for security / authorization purposes, and more interested in things like gathering data to make recommendations (people who checked this out also checked this out...), collection management / licensing / deaccessioning decisions, or overall library / collection usage reporting--especially if the data are tracked and used at more than a gross level (i.e., faculty v. graduate v. undergrad usage). > > What usage data do you keep that may be correlated to patron identity? > How do you use it? > What do you do to anonymize / aggregate / cleanse / protect patron privacy? > > Does anyone have an approach that they regard as state of the art? Or pointers to previous work done in this space? > > Thanks in advance, > > - Tom >