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I've worked with both JIRA and Redmine. For a small team, I think Redmine is a little easier to get going with (and free), but JIRA is very customizable (but can take a decent amount of initial time setting it up). Both have the capability of grabbing issues via email, so in both cases when I worked with them, staff could fill out a form (on the intranet), which would send information formatted a certain way (based on the form inputs) so that they are automatically added to the relevant project and such. Not sure about the scheduling part. I know you can set a "due date", which could serve as a reminder. On Fri, Jul 11, 2014 at 9:28 AM, Jesse Martinez <[log in to unmask]> wrote: > I know of a few colleagues in different orgs who have had good success > using Redmine for task delegation (issue tracking) for small internal > projects. > > I've used JIRA for years and it is extremely flexible and has nice custom > workflow controls. Like others have mentioned, it can be overkill for small > projects, though. > > > On Fri, Jul 11, 2014 at 11:33 AM, Elizabeth Leonard < > [log in to unmask]> wrote: > > > What I am really looking for: > > > > Example: proquest updates links to its resources. I need to tell my > people > > to make that change and I want to be able to see that it was done- all in > > one place. I want to put changes on a schedule: when our Gallery's > exhibit > > is over, I want to make sure that the proper person is notified to change > > the image on the site that advertises the show. > > > > I really hate hunting through all my emails for this stuff, having to run > > around to find people and ask them. > > > > We use LibGuides as our website, which has an integrated link checkers, > so > > I am not worried as much about that. > > > > Does this make sense? > > > > Elizabeth > > > > -----Original Message----- > > From: Code for Libraries [mailto:[log in to unmask]] On Behalf Of > > Hagedon, Mike - (mhagedon) > > Sent: Friday, July 11, 2014 11:29 AM > > To: [log in to unmask] > > Subject: Re: [CODE4LIB] Software to track website changes? > > > > HI Elizabeth, > > We've had great success (some might say too much!) with Redmine, > installed > > locally (we migrated from Trac). We're able to easily involve our > > colleagues in issue discussions (collaboration is very important to us). > It > > can integrate with email (but maybe you don't want that?), and we've > > integrated it with our campus single sign-on. It can be used for light > > project management issue tracking, or for support requests (which sounds > > more like what you're wanting). We have non-developers who have requested > > Redmine projects to track their projects, so it's useful beyond just > > tracking website changes. > > > > We also use the GitHub issue tracker for our one major open-source > > project, and it's great except when it's not flexible enough for what we > > want to do. > > > > Mike > > ------------------------------------------------------------------- > > Mike Hagedon > > Web Development Work Team Leader > > User Experience Department > > University of Arizona Libraries > > [log in to unmask] > > ------------------------------------------------------------------- > > > > -----Original Message----- > > From: Code for Libraries [mailto:[log in to unmask]] On Behalf Of > > Elizabeth Leonard > > Sent: Friday, July 11, 2014 6:31 AM > > To: [log in to unmask] > > Subject: [CODE4LIB] Software to track website changes? > > > > Does anyone have a good way to track requests to make changes to your > > website(s)? I would like to be able to put in requests and be able to > track > > if they are done and when, so there's fewer emails flying about. > > > > E > > > > Elizabeth Leonard > > Assistant Dean of Information Technologies, Resources Acquisition and > > Description Seton Hall University > > 400 South Orange Avenue > > South Orange, NJ 07079 > > 973-761-9445 > > > > > > -- > > Jesse Martinez > Web Services Librarian > O'Neill Library, Boston College > [log in to unmask] > 617-552-2509 >