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Code4Lib is awesome. I probably wouldn't have thought to ask Mike's question here, but I just bought Leading Snowflakes because of Francis' answer. Thanks! Mike -----Original Message----- From: Code for Libraries [mailto:[log in to unmask]] On Behalf Of Francis Kayiwa Sent: Friday, May 02, 2014 5:35 AM To: [log in to unmask] Subject: Re: [CODE4LIB] Recommendations for IT Department Management Resouces -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 On 5/2/2014 8:25 AM, Michael Beccaria wrote: > I'm looking for resources on managing IT departments and > infrastructure in an academic environment. Resources that go over high > level organization stuff like essential job roles, policies, standard > operating procedures, etc.? Anyone know of any good resources out > there that they consider useful or essential? I quite enjoyed reading this book -it comes with video packages etc.,- and I wish it on all my past and future managers. ;-) http://leadingsnowflakes.com/ Cheers, ./fxk - -- Sent from a computer using a keyboard and software. -----BEGIN PGP SIGNATURE----- Version: GnuPG v2.0.22 (MingW32) Comment: Using GnuPG with Thunderbird - http://www.enigmail.net/ iQEcBAEBAgAGBQJTY5DvAAoJEOptrq/fXk6MxEUH/1vphJKTUegBG3VTims0FFYD FHtlPK2i/venSKOpcmCxwQESCiDPgLO4oiUeXe6MecjaxdGEWv00GHoDASfmhTTQ pKpFRGHo3kLM80ZdaeuHFfk/EO+N/sb8KGAohStaul9ZJvYUtiL0ItnaZsg4fMbv qu/wpEG/9+gJYZho8WFUe5jSc4yDOPiVdo74f0OkyNaNFhjFwz8147WpqoveAnuS Qsf1LkaTSJgkcoAfENARrw5nKCnj8dZQXYbxq/hBD6h/FvbduyOn8+M5seL6Wsco YwNcLNuSKFcp+aV+QE/jIshhdIBiZG/qfEaZbWUCb5uwpnlSs8+/3iG5hK45Uz8= =/Gwp -----END PGP SIGNATURE-----