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If youšre looking for cheap and easy, trello can work. Itšs a agile-inspired, free, nicely customizable tool to support workflows like this. Wešve had forms on our site (in our case a formidable form in wordpress) write directly to it. Tim On 7/11/14, 10:48 AM, "Andrew Shuping" <[log in to unmask]> wrote: >Hey Elizabeth, > >I know my library's systems department uses The Trac project: >http://trac.edgewall.org/, which lets them do exactly what you're asking >about. I can't remember how easy/difficult the installation process is, >but using it is easy for almost anyone. Our building maintenance person >has even started using it as a way to track what she needs to do. > >Andrew Shuping > >Robert Frost - "In three words I can sum up everything I've learned about >life: it goes on." > > >On Fri, Jul 11, 2014 at 9:30 AM, Elizabeth Leonard < >[log in to unmask]> wrote: > >> Does anyone have a good way to track requests to make changes to your >> website(s)? I would like to be able to put in requests and be able to >>track >> if they are done and when, so there's fewer emails flying about. >> >> E >> >> Elizabeth Leonard >> Assistant Dean of Information Technologies, Resources Acquisition and >> Description >> Seton Hall University >> 400 South Orange Avenue >> South Orange, NJ 07079 >> 973-761-9445 >>