 |
 |
I realized that after I sent the email ;) but still useful nonetheless! //Riley //Riley Childs, CCENT Charlotte United Christian Academy- Resident Systems Administrator and Junior Library Tech Cast (http://LibraryTechCast.com) [log in to unmask] http://RileyChilds.net @RowdyChildren *Please Think before Hitting Reply All* *I Do Web Development, Contact Me at http://RileyChilds.net/work <http://RileyChilds.net/work>* On Thu, Jul 3, 2014 at 3:28 PM, Hagedon, Mike - (mhagedon) < [log in to unmask]> wrote: > Hi Riley, > GLPI looks cool, and I've heard of it. My particular need was less about > tools and more for training and information on how to manage a web > development and software engineering team, so the Leading Snowflakes book > will be a perfect fit (I think). > > Thanks, > Mike > ------------------------------------------------------------------- > Mike Hagedon > Web Development Work Team Leader > User Experience Department > University of Arizona Libraries > [log in to unmask] > ------------------------------------------------------------------- > > -----Original Message----- > From: Code for Libraries [mailto:[log in to unmask]] On Behalf Of > Riley Childs > Sent: Thursday, July 03, 2014 12:20 PM > To: [log in to unmask] > Subject: Re: [CODE4LIB] Recommendations for IT Department Management > Resouces > > GLPI and Spiceworks > > I use GLPI to manage software licenses, assets, documentation. Spiceworks > is used for network monitoring, device management, and the obligatory help > desk. Spiceworks also has a great community that has helped me out. > > > > Spiceworks.com > http://www.glpi-project.org/?lang=en > > > Riley Childs > Student > Asst. Head of IT Services > Charlotte United Christian Academy > (704) 497-2086 > RileyChilds.net > Sent from my Windows Phone, please excuse mistakes > > -----Original Message----- > From: "Hagedon, Mike - (mhagedon)" <[log in to unmask]> > Sent: 7/3/2014 2:49 PM > To: "[log in to unmask]" <[log in to unmask]> > Subject: Re: [CODE4LIB] Recommendations for IT Department Management > Resouces > > Code4Lib is awesome. I probably wouldn't have thought to ask Mike's > question here, but I just bought Leading Snowflakes because of Francis' > answer. Thanks! > > Mike > > -----Original Message----- > From: Code for Libraries [mailto:[log in to unmask]] On Behalf Of > Francis Kayiwa > Sent: Friday, May 02, 2014 5:35 AM > To: [log in to unmask] > Subject: Re: [CODE4LIB] Recommendations for IT Department Management > Resouces > > -----BEGIN PGP SIGNED MESSAGE----- > Hash: SHA1 > > On 5/2/2014 8:25 AM, Michael Beccaria wrote: > > I'm looking for resources on managing IT departments and > > infrastructure in an academic environment. Resources that go over high > > level organization stuff like essential job roles, policies, standard > > operating procedures, etc.? Anyone know of any good resources out > > there that they consider useful or essential? > > > I quite enjoyed reading this book -it comes with video packages etc.,- and > I wish it on all my past and future managers. ;-) > > http://leadingsnowflakes.com/ > > Cheers, > ./fxk > > - -- > Sent from a computer using a keyboard and software. > -----BEGIN PGP SIGNATURE----- > Version: GnuPG v2.0.22 (MingW32) > Comment: Using GnuPG with Thunderbird - http://www.enigmail.net/ > > iQEcBAEBAgAGBQJTY5DvAAoJEOptrq/fXk6MxEUH/1vphJKTUegBG3VTims0FFYD > FHtlPK2i/venSKOpcmCxwQESCiDPgLO4oiUeXe6MecjaxdGEWv00GHoDASfmhTTQ > pKpFRGHo3kLM80ZdaeuHFfk/EO+N/sb8KGAohStaul9ZJvYUtiL0ItnaZsg4fMbv > qu/wpEG/9+gJYZho8WFUe5jSc4yDOPiVdo74f0OkyNaNFhjFwz8147WpqoveAnuS > Qsf1LkaTSJgkcoAfENARrw5nKCnj8dZQXYbxq/hBD6h/FvbduyOn8+M5seL6Wsco > YwNcLNuSKFcp+aV+QE/jIshhdIBiZG/qfEaZbWUCb5uwpnlSs8+/3iG5hK45Uz8= > =/Gwp > -----END PGP SIGNATURE----- >