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On 09/12/2014 10:41 AM, Kim, Bohyun wrote: > Hi all > > Does anyone have a suggestion for the free open-source Q/A board + easily searchable KB comparable to LibAnswers? We already have LibAnswers for patrons. This is more for the library staff who submits a lot of similar or same questions to the Library IT help desk. > > It is an option to use the SharePoint Discussion Board but I am looking for an alternative since SP tends to get lukewarm responses from users in my experience. > > Any suggestions or feedback would be appreciated. Discourse [0] if you squint really hard sort of takes care of this sort of thing no? Otherwise I would say give https://slack.com/is/team-communication a looksie. Fits that niche nicely and you have one less server to worry about. ;-) Cheers, ./fxk -- You single-handedly fought your way into this hopeless mess.