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www.question2answer.org We use this for patron-facing stuff but it could be used for staff. You can log in using Facebook, Google etc. Google Groups would be an option too (free, though not open-source), esp. if you have Google Apps for your institution. -- Jeff Karlsen Librarian & Library Dept. Chair Sacramento City College (916) 558-2583 www.scc.losrios.edu/library -----Original Message----- From: Code for Libraries [mailto:[log in to unmask]] On Behalf Of Kim, Bohyun Sent: Friday, September 12, 2014 7:42 AM To: [log in to unmask] Subject: [CODE4LIB] Open source alternative to LibAnswers as the library IT KB for library staff? Hi all Does anyone have a suggestion for the free open-source Q/A board + easily searchable KB comparable to LibAnswers? We already have LibAnswers for patrons. This is more for the library staff who submits a lot of similar or same questions to the Library IT help desk. It is an option to use the SharePoint Discussion Board but I am looking for an alternative since SP tends to get lukewarm responses from users in my experience. Any suggestions or feedback would be appreciated. Thanks, Bohyun