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Hello, I like the Google groups suggestion. Thanks, Sent from my iPhone Cornel Darden Jr. MSLIS Library Department Chair South Suburban College 7087052945 [log in to unmask] "Our mission is to Serve our Students and Community" > On Sep 12, 2014, at 9:41 AM, Kim, Bohyun <[log in to unmask]> wrote: > > Hi all > > Does anyone have a suggestion for the free open-source Q/A board + easily searchable KB comparable to LibAnswers? We already have LibAnswers for patrons. This is more for the library staff who submits a lot of similar or same questions to the Library IT help desk. > > It is an option to use the SharePoint Discussion Board but I am looking for an alternative since SP tends to get lukewarm responses from users in my experience. > > Any suggestions or feedback would be appreciated. > > Thanks, > Bohyun