I like Spiceworks, not open source, but free. Especially for IT. Spiceworks.com Riley Childs Senior Charlotte United Christian Academy Library Services Administrator IT Services (704) 497-2086 rileychilds.net @rowdychildren ________________________________ From: Kim, Bohyun<mailto:[log in to unmask]> Sent: ý9/ý12/ý2014 10:42 AM To: [log in to unmask]<mailto:[log in to unmask]> Subject: [CODE4LIB] Open source alternative to LibAnswers as the library IT KB for library staff? Hi all Does anyone have a suggestion for the free open-source Q/A board + easily searchable KB comparable to LibAnswers? We already have LibAnswers for patrons. This is more for the library staff who submits a lot of similar or same questions to the Library IT help desk. It is an option to use the SharePoint Discussion Board but I am looking for an alternative since SP tends to get lukewarm responses from users in my experience. Any suggestions or feedback would be appreciated. Thanks, Bohyun