Repository Community Manager
Northwestern University

The Repository Community manager serves as the primary liaison to current and
potential adopters of the system; contributes to the overall product strategy
including the development of sustainability and service plans. Supports
community of users of Northwestern University Library's Digital Repository.
Develops and implements methodologies for user research to support the NUL
Digital Repository. This is a term partially grant funded position ending on

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General Information

Position Title: Repository Community Manager

Job Title: Repository Community Manager

Division: Library Technology

Supervisor: Julie Rudder

Department: LTD Digital Collections

Percent Full Time: 100%

Status: Open

Available Positions: 1

Date Posted: 02/17/2015

Job Details


1. Responsible for customer relations for Avalon Media System project.
Actively seeks input from adopters and potential adopters (CIOs, Associate
Deans, Technology managers from academic and cultural heritage institutions)
to inform product development for Avalon. Answers technical and service
questions, routing to other experts as appropriate. Provides input into the
creation and maintenance of test scripts, implementation project plans, roll
out communications and training materials. Gathers data for reports, designs
and executes surveys as needed and manages analytics and related tools.
Provides clear and timely feedback from adopters to Project Directors, Product
Owners and team. 2. Responsible for supporting the NUL Repository community of
users. Conducts research and gathers user feedback. Develops and delivers
technical presentations, educational and training materials. Participates with
senior staff to design and implement process for gathering, analyzing and
documenting user requirements. Works with developers and product owners to
ensure applications and services meet the needs of the NU community. 3.
Manages the public face of the Avalon Media System project. Develops blog
posts and newsletters, manages social media channels, and contributes to
product documentation. Advances strategic conversations with partners,
advisory board, adopters, sponsors, etc. 4. Supervises and assigns work for
project support staff. 5. Performs other duties as assigned or required.

Required Qualifications:

1. Bachelor of Arts or Sciences degree from an accredited university or the
equivalent combination of education, training and experience from which
comparable skills can be acquired. 2. Minimum 1 year experience working with
repository technologies or digital asset management systems in the context of
an academic library or archive.

Preferred Qualifications:

1. MLS, MSIS or equivalent combination of skills and experience in libraries
or academic settings. 2. Experience in marketing or communications desirable.
3. Experience working with open-source technology communities. 4. Experience
or course work in usability and user research.

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