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Eben - Thanks for the Library Simplified link, that's exactly what I was looking for! It seems like academic libraries have work to do to lobby our vendors to enable us to create better / smoother user experiences. I suspect they won't make it easy though. The larger issue seems to be Adobe DRM. A white label BlueFire app seems like a good potential solution, but it's pretty pricy and might be cost prohibitive for a lot of libraries to adopt. Just to license the technology to use / interact with Adobe DRM stuff is pretty costly on its own. The reason the Library Simplified project seems like a promising direction is that it's libraries taking ownership of the solution, rather than relying on vendors to deliver apps.