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Hi Brad, Mine was a one-time only charge. Cheers, Becky On Fri, Mar 13, 2015 at 1:30 PM, Brad Busenius <[log in to unmask]> wrote: > Thanks Mark! > > Becky, did I misunderstand about your charge? Was yours also reoccurring? > > Brad > > On 3/13/15 10:43 AM, Becky Yoose wrote: > >> Thank you, Mark. >> >> On Fri, Mar 13, 2015 at 10:41 AM, Mark A. Matienzo < >> [log in to unmask]> >> >> wrote: >> >> Becky, Brad, >>> >>> I passed on links to this thread to Louisa Kwasigroch at DLF, who may be >>> able to let you know if any other registered attendees had this issue. >>> >>> Cheers, >>> Mark >>> >>> -- >>> Mark A. Matienzo <[log in to unmask]> >>> Director of Technology, Digital Public Library of America >>> >>> On Fri, Mar 13, 2015 at 11:26 AM, Becky Yoose <[log in to unmask]> wrote: >>> >>> Hi Brad, >>>> >>>> If there was an option for an annual subscription for ACTIVE as part of >>>> >>> the >>> >>>> registration process, I'm wondering why this wasn't brought up during >>>> the >>>> registration period. What you are describing would have been suspicious >>>> >>> to >>> >>>> anyone signing up for the conference. >>>> >>>> If I remember correctly, DLF was the one who handled the fiances for >>>> >>> 2013, >>> >>>> so if someone from DLF is on the list, can they doublecheck to see if >>>> >>> there >>> >>>> was anything like Brad described below? >>>> >>>> Thanks, >>>> Becky >>>> >>>> On Fri, Mar 13, 2015 at 10:17 AM, Brad Busenius <[log in to unmask] >>>> > >>>> wrote: >>>> >>>> They are separate charges. WithdrawalACT*Council is probably the charge >>>>> for the conference. I probably have that one too. The Active charge >>>>> >>>> came >>> >>>> later as an annual subscription. They used the conference registration >>>>> >>>> as a >>>> >>>>> way to trick people into opting in to their unrelated service. I assume >>>>> most people noticed this and opted out. I did not notice and therefore >>>>> >>>> did >>>> >>>>> not opt out. That's what I think happened, anyhow. I am looking for >>>>> confirmation on this. I've had to piece things together. >>>>> >>>>> Brad >>>>> >>>>> On 3/12/15 7:48 PM, Becky Yoose wrote: >>>>> >>>>> A follow-up - the charge name that is listed on my statement for 2013 >>>>>> registration is WithdrawalACT*Council on Library which is different >>>>>> >>>>> than >>> >>>> what you have listed in your statement. :-( >>>>>> >>>>>> Thanks, >>>>>> Becky >>>>>> >>>>>> Sent from the ball and chain >>>>>> On Mar 12, 2015 7:22 PM, "Becky Yoose" <[log in to unmask]> wrote: >>>>>> >>>>>> Hello Brad, >>>>>> >>>>>>> I'm sorry to hear about the suspicious charges! Per your request, I >>>>>>> checked the history of the the account I used to pay for 2013 and did >>>>>>> >>>>>> not >>>> >>>>> find a reoccurring charge like the one you described. I wonder what >>>>>>> happened with your account... >>>>>>> >>>>>>> Thanks, >>>>>>> Becky >>>>>>> >>>>>>> Sent from the ball and chain >>>>>>> On Mar 12, 2015 7:09 PM, "Brad Busenius" <[log in to unmask]> >>>>>>> >>>>>> wrote: >>>> >>>>> Hi everybody, >>>>>>> >>>>>>>> I hope this is the right place to inquire about this. I have some >>>>>>>> information about a possible problem with the company handling >>>>>>>> registration >>>>>>>> for code4lib. I recently noticed a suspicious charge on my credit >>>>>>>> >>>>>>> card >>> >>>> for >>>>>>>> the amount of $64.95. The charge showed up as ACT*ACTIVE-NETWORK. >>>>>>>> >>>>>>> After >>>> >>>>> some investigation I found out this was from a company called ACTIVE >>>>>>>> Network, LLC. Apparently this company handles registration for >>>>>>>> >>>>>>> events. >>> >>>> To my dismay I found out that I had been charged for this annually >>>>>>>> >>>>>>> since >>>> >>>>> 2013. I'm very embarrassed that 1. I didn't notice this during the >>>>>>>> registration process and 2. I didn't catch the charges earlier. >>>>>>>> >>>>>>> Anyhow, >>>> >>>>> after a quick email search I found something surprising; I had >>>>>>>> >>>>>>> received >>>> >>>>> emails from this company at my /work/ email address. I never noticed >>>>>>>> >>>>>>> the >>>> >>>>> emails because they looked like junkmail, however, upon reviewing >>>>>>>> >>>>>>> them I >>>> >>>>> discovered that at some point I had supposedly registered for a free >>>>>>>> trial >>>>>>>> that ended after a month, at which point I was automatically >>>>>>>> >>>>>>> enrolled >>> >>>> into >>>>>>>> an annual subscription. Needless to say, I//did /not/ ever sign up >>>>>>>> >>>>>>> for >>> >>>> any >>>>>>>> trial or subscription, at least not to my knowledge. >>>>>>>> >>>>>>>> Since I have only used my personal credit card for work purposes 3 >>>>>>>> times, >>>>>>>> it was easy to tie this to code4lib 2013. I looked at my receipt for >>>>>>>> code4lib 2013 and saw that something called RegOnline (owned by >>>>>>>> >>>>>>> Lanyon >>> >>>> Solutions Inc) was used to process my event registration. Though I'm >>>>>>>> >>>>>>> not >>>> >>>>> sure this is the same company, RegOnline, Lanyon Solutions Inc, and >>>>>>>> ACTIVE >>>>>>>> Network, LLC all share the same physical address. I suspect these >>>>>>>> >>>>>>> three >>>> >>>>> companies are one and the same and will refer to them as ACTIVE >>>>>>>> >>>>>>> Network, >>>> >>>>> LLC for the rest of this email. >>>>>>>> >>>>>>>> I did a little investigating and found out that ACTIVE Network, LLC. >>>>>>>> uses >>>>>>>> unscrupulous business practices to trick people into singing up for >>>>>>>> their >>>>>>>> annual subscription. The crux of this is an "automatic opt-in" they >>>>>>>> employ >>>>>>>> while processing enrollments for third parties. Though I'm very >>>>>>>> embarrassed >>>>>>>> I didn't catch this, in my own defense I wasn't expecting it while >>>>>>>> registering for an academic conference. I'm not blaming anyone nor >>>>>>>> >>>>>>> am >>> >>>> I >>>> >>>>> angry with anyone on this list. I only send this email to inquire >>>>>>>> >>>>>>> and >>> >>>> inform: >>>>>>>> >>>>>>>> 1. To see if anyone else has had a similar experience. >>>>>>>> 2. To warn other people from code4lib to check their bank >>>>>>>> >>>>>>> statements. >>> >>>> 3. To plead with the community to stop using ACTIVE Network, LLC and >>>>>>>> anything affiliated with them for registration. >>>>>>>> >>>>>>>> Let me be frank for a moment. ACTIVE Network, LLC engages in highly >>>>>>>> unethical business practices. I did not intend to enroll in any >>>>>>>> >>>>>>> annual >>> >>>> subscriptions when I registered for code4lib and I never would have >>>>>>>> agreed >>>>>>>> to anything of the sort had I noticed what was happening. >>>>>>>> >>>>>>> Additionally, >>>> >>>>> the >>>>>>>> subscription isn't at all relevant to code4lib. I'm not even sure >>>>>>>> >>>>>>> what >>> >>>> value is being provided by the subscription. I think it has >>>>>>>> >>>>>>> something >>> >>>> to do >>>>>>>> with coupons for outdoor exercise equipment but I'm not even sure. >>>>>>>> >>>>>>> Also, >>>> >>>>> these guys are bad. They lost class action lawsuits in Iowa and >>>>>>>> Vermont. In >>>>>>>> fact, this whole thing is just bad all around. Since noticing the >>>>>>>> fraudulent charges this morning, I've already disputed them with my >>>>>>>> >>>>>>> bank >>>> >>>>> and filed a formal complaint against ACTIVE Network, LLC with the >>>>>>>> >>>>>>> better >>>> >>>>> business bureau. Apparently I'm not the only one: >>>>>>>> >>>>>>>> 1. http://www.outsideonline.com/fitness/bodywork/the-fit-list/ >>>>>>>> Active-Network-Consumer-Complaints.html >>>>>>>> 2. >>>>>>>> >>>>>>> http://www.yelp.com/biz/active-network-san-diego?sort_by=date_desc >>> >>>> 3. http://legalnewsline.com/news/253622-active-network-will- >>>>>>>> pay-160k-to-consumers-after-action-by-vermont-ag >>>>>>>> 4. https://encrypted.google.com/search?hl=en&q=Iowa%20ACTIVE% >>>>>>>> 20Network%2C%20LLC#hl=en&q=Active+Network+scam >>>>>>>> >>>>>>>> I apologize if I've made an error in my investigation or if I've >>>>>>>> >>>>>>> done >>> >>>> something inappropriate by emailing this list. I can't imagine that >>>>>>>> anyone >>>>>>>> would have intended anything like this but I thought you should all >>>>>>>> >>>>>>> be >>> >>>> aware. >>>>>>>> >>>>>>>> Sincerely, >>>>>>>> >>>>>>>> Brad Busenius >>>>>>>> Web Administrator >>>>>>>> The University of Chicago Library >>>>>>>> (773) 702-4391 >>>>>>>> >>>>>>>> >>>>>>>>