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Lead Information Technology Specialist (Web Metrics) (Vacancy #: 150162)
Library of Congress
Washington, D.C.

 The Web Metrics Team Lead serves as a Senior IT Specialist
within a specialized team that produces and analyzes web metrics for the
Library of Congress website(s) and social media channels. The incumbent serves
as a Team Lead in a group that works with existing metrics and survey tools,
researches new products and services, and analyzes survey and web traffic
data. The Web Metrics team is responsible for quantitative and qualitative
data analysis, producing reports, developing dashboards, and creating and
presenting formal and informal metrics-focused presentations. The team also
configures and maintains enterprise metrics tools, including technical
troubleshooting, and creates documentation. The team provides internal
customer support for metrics tools, and explains and translates report data
for internal end-users.



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