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Web Product Manager & User Experience Specialist Massachusetts Institute of Technology Cambridge, MA The MIT Libraries seek an experienced and enthusiastic web and user experience professional to join the newlycreated TPIE department, working to deliver on the promise technology holds for the future of library servicesand spaces through project and portfolio management, user experience, IT governance, service design anddevelopment and space planning. RESPONSIBILITIES: The Web Product Manager & User Experience Specialist provides daily oversight of theLibraries web presence, and is responsible for creating, improving, and maintaining web sites, web pages, anduser interfaces. They work closely with a team of product managers, web services and software developmentstaff, content creators, and product and service vendors to create and maintain a portfolio of web sites andapplications. They also lead usability testing activities using a variety of methods, analyze results, andcollaborate with other library staff to create intuitive, integrated, and consistent user experiences across libraryservices, collections, and online or physical spaces. Additional responsibilities include: * Serving as a project lead for developing and improving web content and interface designs. * Guiding development of user interfaces for discovery and fulfillment systems * Advancing and advocating for use of User Experience techniques across the organization. * Keeping abreast of new techniques and methods, and maintaining a working relationship with MIT ISincluding the Usability & Accessibility Team and the Mobile Team. * Uses evidence-based decision-making, including web analytics, usability studies, focus groups, surveys,interviews, and observation to inform current and future library systems and services, in alignment withthe mission and priorities of MIT and the Libraries. QUALIFICATIONS: Required - Bachelor's degree and 5+ years experience in web management, web userexperience, and usability and UI testing. In-depth knowledge of user-centered design principles, interactiondesign guidelines and patterns, usability testing methodologies, web industry standards and trends, platformstandards, and the prototyping and software development process. Information architecture and visual designskills, experience creating wireframes and sitemaps. Familiarity with HTML5, CSS3 and other relevant webstandards or languages. Experience working with content management systems. Experience with web productmanagement and operations. Working knowledge of responsive design methodologies. Ability to workindependently and in a team environment in a culturally diverse user community. A collaborative approach toproblem solving and working across organizational boundaries. Familiarity with qualitative user researchmethodologies and analysis techniques, ability to translate insights into actionable design recommendations.Excellent project management, time management, and prioritization skills. Excellent verbal and writtencommunication skills, including ability to communicate with technical and non-technical audiences. Evidence ofwillingness and ability to quickly learn new technologies. Ability to analyze problems, gather and evaluate data,and make independent decisions in a dynamic, iterative environment. Ability to creatively and implementinnovative solutions. Demonstrated strong customer service focus. Preferred - Advanced degree. WordPressand Drupal development and/or administration experience. Experience implementing web accessibilityimprovements. Experience creating and using web analytics. Experience with social media integration into webdesign. Knowledge of Agile/Scrum project management methodologies and tools. Brought to you by code4lib jobs: http://jobs.code4lib.org/job/22518/ To post a new job please visit http://jobs.code4lib.org/