NC Cardinal Program Manager
State Library of North Carolina

General information about NC Cardinal is available at [http://statelibrary.ncd](

Full job posting and application at:

NC Cardinal Program Manager

Location: Raleigh, Wake County, NC

Job Type: Time-Limited Full-Time Department Dept of Natural and Cultural

Job Number: 16-07783 ADM60083901

Closing: 9/2/2016 5:00 PM Eastern

Recruitment Range: $41,149 - $69,300

Salary Grade: Advanced / 76

**Description of Work  
**This posting is recruiting for a Full-time, Time-Limited position.****  
The mission of the N.C. Department of Natural and Cultural Resources is to
improve the quality of life in our state by creating opportunities to
experience excellence in the arts, history, libraries and nature in North
Carolina. The State Library of North Carolina is the principal library of
state government, with a mission to build the capacity of all libraries in
North Carolina and to provide access to specialized collections for its
residents. The State Library is comprised of three major
programs: the Government and Heritage Library, the Library
for the Blind and Physically Handicapped, and Library Development. The Library
Development section delivers programs, services and resources to help
libraries across the state meet the needs of their communities.

The State Library seeks an innovative, energetic leader to serve as the
Program Manager for NC Cardinal, a Library Development project conducted in
partnership with North Carolina public libraries. It achieves operational
efficiencies and cost savings for public libraries through use of a common
integrated library system (ILS) and provides library patrons with improved
access to materials through resource sharing services. NC Cardinal currently
includes 27 library systems (138 branches), serving 35 counties. Approximately
12-15 library migrations are anticipated over the next 3 years.

The NC Cardinal Program Manager provides strategic leadership and management
of the shared ILS and lending network for North Carolina's public libraries.
This position serves as the primary contact for the program and works directly
with public library directors, vendors and library staff throughout the state
to develop and oversee the daily operations of NC Cardinal. The position
conducts short- and long-term planning; determines budget needs and assigns
allocated federal funds; supervises three program personnel; establishes
project timelines and assigns workloads; coordinates incoming library
migrations; evaluates library tools and systems, negotiates with vendors for
contracted services, and ensures compliance with contract requirements;
oversees a help desk customer support system; directs development and delivery
of program training; and provides guidance to participating libraries on the
establishment of library circulation, cataloging, governance and resource
sharing standards, policies, and procedures.

**Knowledge, Skills and Abilities / Competencies**  
**To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit.**  
Qualified candidates must possess:

1. Thorough knowledge and understanding of issues, practices, policies,
standards, and trends related to library programs, services and resources.

2. Thorough knowledge and skills related to the use of current library
systems, technologies and tools used to organize, manage, and provide access
to print and digital information and other library collections.

3. Knowledge of evaluation tools for program assessment and quality control.

4. Knowledge of MARC formats for bibliographic data, the Dewey Decimal System,
and subject headings.

5. Knowledge of and experience with Evergreen or open source systems

6. Digital technology skills, including a working knowledge of HTML, CSS,
Javascript or other scripting languages.

7. Skills in program, project, and budget planning, management, and
evaluation; skills in grant writing and grant management; and ability to
manage multiple budgets.

8. Supervisory experience preferred, including recruiting, training,
supervising, mentoring, coaching, and evaluating staff performance.

9. Strong customer service, collaboration, and diplomacy skills.

10. Ability to assess and analyze trends in customers' needs and service
issues, then design and implement responsive service programs.

11. Ability to advise and negotiate with customers to address dynamic and
complex issues in sometimes difficult situations.

12. Excellent communication skills and the ability to work effectively with
cross-sectional teams and collaborative working groups.

13. Ability to evaluate library tools and systems and negotiate with vendors.

14. Ability to prepare and deliver reports and presentations illustrating
project status and impact.

**Minimum Education and Experience Requirements**  
Master's degree in library and information science or a related discipline and
three years of professional librarian experience related to the area of
assignment. Degree must be received from appropriately accredited (ALA)
institutions or regionally accredited programs in North Carolina.

**Supplemental and Contact Information**  
To apply for this position, please click the APPLY link provided
at In order to receive credit for
your work history and credentials, you must list the information on the online
application form. Any information omitted from the
application cannot be considered for qualifying credit. Attached or
incorporated resumes will be accepted, but will not be used for screening for
qualifying credit. Using "See Resume" or "See Attachment"
instead of completing the education and experience portion of the profile is
not acceptable and will result in an incomplete application. Other attachments
(except a DD-214 copy) will also be accepted, but not used in screening for
qualifying credit. Applicants are required to scan and
attach a copy of their DD-214 or discharge orders if they wish to obtain
veterans preference. Applicants requesting and receiving an
accommodation under the Americans with Disabilities Act (ADA) are eligible to
submit paper applications via mail or by fax. Please call
the human resources office for assistance.

The N.C. Department of Natural and Cultural Resources (DNCR) uses Merit-Based
Recruitment practices to select the most qualified applicants to fill
positions subject to the State Human Resources Act. Applicants are asked to
document competencies related to the position for which you apply on the State
application via the NEOGOV website. A competency is defined as a set of
behaviors or duties that reflect knowledge skills, and
abilities. When a salary range is posted, the actual salary
will be based on relevant competencies, knowledge, skills, abilities, internal
equity and budgetary considerations pertinent to the advertised positions.
Degrees must be received from appropriately accredited institutions. The N.C.
Department of Natural and Cultural Resources is an Equal Employment
Opportunity Employer.

It is the policy of the State of North Carolina and the N.C. Department of
Natural and Cultural Resources that all employees provide proof of employment
eligibility (immigration and naturalization) on the first day of employment.
We participate in E-Verify (Employment Eligibility Verification System).

If you are having technical issues submitting your application, please call
the NeoGov Help Line at 855-524-5627. If there are any questions about this
posting, other than your application status, please contact the DNCR Human
Resources Office.


N.C. Department of Natural and Cultural Resources

Division of Human Resources

4603 Mail Service Center

Raleigh, NC 27699-4603

Phone: 919-807-7373

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