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New classes have been added to the Amigos Library Services training calendar. Makerspaces in the Library: How to Plan for Success - October 11, 10 am - 12 pm CDT Implementing a makerspace into your library's services can be a challenging and exciting project for public, special, school and academic librarians alike. This course will utilize feedback from other successful makerspaces, and look at how makerspaces can be designed to promote library services already in place. We will also be talking about what it means to be innovative and interdisciplinary with your library's programming. Library services should be reevaluated on a regular basis and interpreted liberally with planning your makerspace. Early bird registration ends September 19. Register today at https://www.amigos.org/node/4645. The Useable Library - October 18 & 20, 10 am - 12 pm CDT As librarians, one of our main goals is to connect people with the information that they need. While librarians play a very large part in this process, we must not forget the role our libraries themselves play in this process. Our libraries should be attractive, yes, but above all, they should be usable. In this course, we will identify key barriers to a library's usability. We will discuss possible solutions for improving the layout and signage of a library, optimizing its usability. Finally, we will outline how to conduct a usability test in your library. Early bird registration ends September 26. Register today at https://www.amigos.org/node/4044. Teaching Beginner Computer Classes: Seniors and Beyond - October 23 & 24, 1 - 3 pm CDT Developing basic computer skills is a challenge that college students and seniors alike can face. Libraries increasingly offer beginning computer classes in both the public and academic fields to bridge the gap between people and information. In this class, we will identify the applications, tools and skills computer beginners need, distinguishing the needs of seniors from those of younger learners. We will discuss the disposition and patience needed by computer class instructors, and finally, we will develop sample curricula for a computer class in your library. Early bird registration ends October 2. Register today at https://www.amigos.org/node/3671. Dealing with Difficult Patrons - October 24 & 26, 2 - 4 pm CDT Everyone working in a library will at one point have an interaction with a difficult patron. Whether the patron is frustrated with library policy, refuses to follow standard rules, or is simply argumentative or persistent, librarians must develop interpersonal skills to deal with these patrons. In this course, we will apply standard customer service skills when relating to difficult patrons. We will also list common patron difficulties as well as ways to effectively solve problems. Early bird registration ends October 2. Register today at https://www.amigos.org/node/2008. Know & Go: Ransomware - October 30, 1:30 - 2:30 pm CDT Wanna Cry, a 2017 computer attack, is an example of ransomware. The attackers demanded $300 for every computer it infected. If the money was not paid within 7 days, all files on that computer were deleted. But what is ransomware and how does it work? More importantly, is there anything we can do to prevent it? In this session, we'll take a few minutes to delve into the darker side of the Internet, specifically ransomware. Register today at https://www.amigos.org/node/4694. Getting Started with Grant Writing - November 2, 2 - 4 pm CDT In a time when budgets are shrinking, more and more libraries are turning to external funding, such as grants, to help fund special initiatives, projects, or services. If you have never written a grant proposal before, it can be a daunting task to keep track of all the required forms and documents in addition to finding a funding source. In this course, we will learn about what makes up a strong grant proposal, the typical grant review process, and how to ease into the world of grants by identifying sources for funding. Early bird registration ends October 11. Register today at https://www.amigos.org/node/3135. You can view our entire course schedule at https://www.amigos.org/continuing_education. Jodie ________________________ Jodie Borgerding Consulting & Education Services Manager Amigos Library Services 1190 Meramec Station Road, Suite 207 | Ballwin, MO 63021-6902 800-843-8482 x2897 | 972-340-2897(direct) www.amigos.org<http://www.amigos.org/> | [log in to unmask]<mailto:[log in to unmask]> Privacy and Security for Today's Library Online Conference September 21, 2017 Register<https://www.amigos.org/library_privacy>