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Business Analyst l - Washington University IT, Research Infrastructure Services POSITION SUMMARY: Under moderate supervision, provide cost-effective information technology solutions by creating new, modifying, and supporting existing software applications that are moderately complex. PRIMARY DUTIES AND RESPONSIBILITIES: Perform application lifecycle activities, including: Code monitor, maintain, test, and debug software applications Document existing processes as they relate to information technology solutions Follow established change management processes Participate in code reviews Make recommendations for hardware/software solutions Provide support Create, document, schedule, and support operational activities Coordinate with software vendors and external service providers to seek guidance or to work on integration/configuration Troubleshoot software bugs and provide fixes Provide off hours support, as needed Leadership Provide excellent customer service Adhere to departmental standards Act as a source of direction, training, and guidance for less experienced staff Perform other duties as assigned Required Qualifications Bachelor’s degree in a technical discipline such as Computer Science or equivalent combination of education & experience. Preferred Qualifications Bachelor’s degree in a technical discipline 2 years of relevant technology experience Prior experience in a higher education technology environment Demonstrated aptitude to quickly and effectively adapt to technologies outside of current experience Strong communication and collaboration skills, with the ability to work as part of a team and independently Ability to work with only moderate supervision Ability to learn quickly and adapt to new circumstances Ability to work extra hours and recognize the need to do so Ability to adjust scheduled time Ability to adjust to change and demands on time Programming languages, such as Perl, Java, Python, Scala, JavaScript Technologies such as Ansible, Atlassian, NextCloud, LSF, Globus, PostgreSQL ---- Brought to you by code4lib jobs: https://jobs.code4lib.org/jobs/36048-business-analyst-l-washington-university-it-research-infrastructure-services