 |
 |
First off, for full disclosure, I used to work in the group at UMW that Reclaim sprang from, so I know some of them both professionally and personally. I left before Reclaim launched, but was in the primordial soup that gave rise to it. My experience with Reclaim, and what I've heard from everyone who uses it is that they are _very_ responsive to particular needs, and genuinely want to help education institutions make things just work. (When I'm at DH conferences and anyone asks about hosting options, there's near-unanimous support for Reclaim, though those are usually smaller projects -- a bit different from your case) I think Jason's advice is good -- get a sense of current bandwidth for your institution -- then directly ask Reclaim how that compares to other accounts they are currently hosting. I'm pretty sure that they'll come back with an honest evaluation. You might even be able to save yourself a little work if you start with that question to Reclaim about bandwidth scale they currently handle, and if that number seems an order of magnitude above your general estimate, feel safe. If it's not that big a difference and there are lingering worries, then do the measurements Jason suggests and send that data back to Reclaim for their thoughs Hope that helps, Patrick Patrick Murray-John Associate Director for Systems Digital Scholarship Group, Snell Library Northeastern University [log in to unmask] ________________________________ From: Code for Libraries <[log in to unmask]> on behalf of Jason Sherman <[log in to unmask]> Sent: Thursday, September 12, 2019 7:41 PM To: [log in to unmask] <[log in to unmask]> Subject: Re: [CODE4LIB] Reclaim Hosting I periodically do contract work for an educational company that uses reclaim. In this case the contract was for dedicated hardware to which the edu company has whm and cpanel access. Since you're specifically concerned about the network side of things, I'd recommend to start logging the bytes transferred out from your current system, if you aren't already doing so. You could then ask your institution about what underlying infrastructure is being provided by reclaim. That will hugely impact performance. They offer lots of flexibility in terms of what infrastructure is powering your cpanel-based services. Ultimately, the educational company decided to move its heaviest-usage production infrastructure off to aws because of inconsistent performance as more services were added to the hosting account and some services scaled up. The whole point of cpanel is to allow users to spin up arbitrary services without technical barriers, which can make it very difficult to offer predictability in the shared environment. They still have their lightweight public/sales sites and their sandbox systems with reclaim and have been quite happy with that.