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Hi Kyle, Can you say a bit more about what you upgraded from/to? Which versions of Hyrax(?). - tom On Wed, Jan 15, 2020 at 9:56 AM Kyle Banerjee <[log in to unmask]> wrote: > Hi all, > > After a recent upgrade to our Samvera installation, we've been dogged > with "Your > log-in attempt did not appear to be successful. Please try again" errors in > the IIIF viewing window. When the error occurs, it occurs with everything. > > But sometimes everything works. I haven't been able to figure out what's > making things break and work (I have no previous experience with this > viewer) -- any pointers to where I should be looking would be appreciated. > Thanks, > > kyle >