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A key consideration is cost. AWS Business Support starts at $1,200/year. This is great when you are hosting over 100 websites and applications, and are running over 20 servers. If you are only hosting a few websites, you might consider using a managed hosting service. We work with Drupal, and there are companies like Pantheon that support other systems such as Wordpress. This approach might be a good fit with you. On Tue, Sep 29, 2020 at 9:54 AM Cary Gordon <[log in to unmask]> wrote: > AWS Business Support is essential for any organization that relies on its > online services, including websites. > > If you only use AWS at the lowest level, say Lightsail only, you might not > need it. If you employ the usual service mix, you really need Business > Support to ensure continuity. Basic Support offers only access to > documentation and support forums, with no access to the AWS support team. > > All the info is at > https://aws.amazon.com/premiumsupport/plans/?nc=sn&loc=1 > > We run services for libraries on AWS, including websites and digital asset > management systems. We haven't had to contact support very often — once or > twice a year — but on those occasions, they have been invaluable. > > Thanks, > > Cary > > On Fri, Sep 25, 2020 at 3:23 PM Kun Lin <[log in to unmask]> wrote: > >> Hi >> Does anyone has a library AWS account with Business Support plan? I am >> not sure what’s included in the business support. What service come with >> this plan? >> >> >> Thanks >> Kun >> >> Systems and Applications Librarian >> Penrose Library >> Whitman College >> > > > -- > Cary Gordon > The Cherry Hill Company > http://chillco.com > -- Cary Gordon The Cherry Hill Company http://chillco.com