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This individual has likely had their account compromised, via phishing or some other method. Attackers will often set inbox rules to immediately send incoming mail to the trash to thwart recovery emails, etc. On Mon, Oct 16, 2023, 11:49 AM charles meyer <[log in to unmask]> wrote: > My esteemed listmates, > > I apologize but The Alphabet seems to be br making simple emailing > complicated. > > Patron wasn't able to find many of their sent emails in their Gmail Sent > Folder. > > I helped them access their Trash folder and they were in there. > > We did tests on that by having them send me an email at my work email and > they still went automatically into tier Trash folder. > > I Googled this and apparently lots of people have this happen. > > Google said to visit Settings > Filters > and choose the filter you want to > change. > > I don't filter so I'm not sure what actions would be next? > > I see Edit and an Delete and then you're supposed to Continue and check > Update but it's not clear where the Sent folder in Filter in Settings. > > Rather obtuse if you're not adjusting these regularly. > > Has anyone had to "remove" a gmail filter? > > Thank you, > > Charles. > > Charles Meyer > Charlotte County Public Library >