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Dale, I added the scheduled restarts because we (there were several sysadmins before) were being asked to restart the System Manager almost every morning. At first it was once a day at 6am (before anyone started working), but then, there were many days where it was needed again by the afternoon/evening. IIRC, I changed it to every 8 hours, but there were still instances where I needed to manually restart in in between. At this point, it is set to every 2 hours, and I am *still* asked once in a while to restart it. Maybe the ILLiad Manager too-quickly jumps to "needing" a restart of the System Manager as a troubleshooting solution? I don't know. It does often seem to resolve the issues though. Thanks, Erich On Thursday, October 3, 2024 at 10:33, Dale Poulter eloquently inscribed: > Erich, > > We have been running ILLiad for more than 10 years and it has been one of > our more stable systems. The 18 plugins does seem to be rather large (we > have 4), but I do not think that would be the issue -- assuming these are > client side plugins and the issue is on the server. May I ask what has caused > the need to restart the system manager frequently? > > -Dale > > -----Original Message----- > From: Code for Libraries <[log in to unmask]> On Behalf Of > Hammer, Erich F > Sent: Thursday, October 3, 2024 9:00 AM > To: [log in to unmask] > Subject: [CODE4LIB] ILLiad stability? > > Howdy. > > Our ILLiad system seems rather unstable to me as compared with just about > everything else, and I'm trying to get a sense of whether that is common, > and/or if anyone has tricks/tips for stabilizing ILLiad. > > First, a disclaimer: I don't know much about ILLiad. I manage the Windows > server it runs on, and the OS and IIS are stable. I upgrade ILLiad, but that is > close to the extent of my involvement. The person who knows the most > about ILLiad (our "ILLiad Manager") is not a sysadmin, so they only work from > the interface/client side. They don't have access to the back-end. > > Because I am not always available, we have set a scheduled task to restart > the ILLiad System Manager service every 2 hours (because every day wasn't > enough), and I am still called on every few days to restart it in between those > times as well. Every couple weeks, I have to restart the ILLiad Rapid Manager > or the ILLiad Connection Manager services. Our Illiad Manager has some > concerns that it might be related to the 18 addons they are using. When I > poke through the (ILLiad and system) logs, I don't see anything that stands > out as a problem. > > So, I am wondering, is ILLiad really that unstable? Is 18 addons > excessive? What are others' experiences with ILLiad and how to make it > more stable/robust? > > Thanks, > Erich > >