Provides leadership for technology-based services within the Access and
Lending Department of Swarthmore College Library. Also assists in operation of
the Access Lending Services to enable patron access to library materials,
resources and facilities in coordination with other library, college, and Tri-
College departments.
In particular the incumbent:
Provides leadership within the library for the support of the public computing
hardware and software environment in McCabe, Cornell, and Underhill libraries.
Coordinates and works hand-in-hand with the public computing team in
Information Technology Services through informal daily/weekly communication
and regular formally scheduled meetings.
Is responsible for all aspects of library's laptop and mobile device lending
program. Provides support of other specialized equipment including: microform
hardware and software, copiers, printers, scanners, and video equipment.
Participates and/or manages projects that involve bringing new technology and
new uses of technology into the library environment. (e.g., establishing
e-reader support for the varied e-books offered through the library,
integrating e-tablets into the collection.)
Manages, creates, edits and maintains the library web site content related to
Access and Lending Department services
As a member of the team in McCabe, assists in providing Access and Lending
services to enable patrons' access of the library and the library materials
and resources.
Required credentials, skills and abilities:
Bachelor's degree; 1-2 years experience in a service organization, preferably
in a position which routinely interacts with clients. Must have a demonstrated
familiarity and working knowledge of Macintosh and Windows environments, basic
applications, operating systems, desktop imaging, network systems, and web
browsers. Open to continually learning technical skills and to working in a
technical environment. Excellent communication, interpersonal and
organizational skills. Ability to interact courteously and tactfully in all
circumstances. Conveys a cheerful and friendly persona even under stress.
Displays initiative and can be an advocate for the needs of public computing
users and provide leadership for public computing with ITS colleagues. Strong
problem solving and analytical skills. Preferred: experience with using
integrated library systems and/or experience with using other DBMS.
Technical Skills:
Macintosh and Windows operating systems
Office Suite
Desktop imaging
Password management software
Adobe Web Premium
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