We use the KACE ticketing system, with forms from the website delivering input directly into KACE, which creates a ticket - while intended for web site issues and requests, it has been used to provide feedback and comments about the website.

S
Steven Turner, MLIS
Manager, Web Technologies and Development, Assistant Professor
University Libraries
The University of Alabama<https://www.ua.edu/>
416 Gorgas Library | Box 870266, Tuscaloosa, AL 35487-0266
office 205-348-1638
steven.j.turner<mailto:[log in to unmask]>@ua.edu | http://www.lib.ua.edu/

[cid:[log in to unmask]]
<https://www.ua.edu/>
<https://www.ua.edu/>

On Oct 24, 2017, at 3:49 PM, Stuart A. Yeates <[log in to unmask]<mailto:[log in to unmask]>> wrote:

We're using https://www.zendesk.com/ for end user feedback. It's great.

cheers
stuart

--
...let us be heard from red core to black sky

On 25 October 2017 at 09:04, Jason Bengtson <[log in to unmask]<mailto:[log in to unmask]>> wrote:

I've used a variety of them in the past for projects . . . often through
google forms. I haven't done it recently.

Best regards,

*Jason Bengtson*


*http://www.jasonbengtson.com/ <http://www.jasonbengtson.com/>*

On Tue, Oct 24, 2017 at 1:52 PM, Beth Goodwin <[log in to unmask]<mailto:[log in to unmask]>>
wrote:

Good Afternoon,

Outside of the Springshare products, is anyone using a type of anonymous
online suggestion/feedback form? A digital question and answer board?

Thanks!

Beth Goodwin
Trinity International University