Dear All:

When it comes to browser support on the web, a previous library I worked at
adhered to their county's guidelines to check the last 3 months of
analytics and support all browsers and browser versions that had 1.5% or
more traffic to the site. That may seem aggressive, but it was imperative
that residents could access online services, within reason (the within
reason being the 1.5%).

In peace,

Amy M. Drayer, MLIS
User Interface Developer
[log in to unmask]
http://www.puzumaki.com


On Tue, Oct 16, 2018 at 9:51 AM Pikas, Christina K. <
[log in to unmask]> wrote:

> Our web design team for our external sites does all sorts of stuff to make
> those sites accessible.
>
> This is for the IT department for the lab as a whole (~6,500-7,000 mostly
> technical staff/researchers). So we have standard loads and software
> distribution tools as well as policies (both written and enacted in code)
> on what people can use. With that said, we're not as rigid as some of our
> peers because of our research mission. I'm on a team to recommend what
> we'll say is standard and supported, and what we'll support.
>
> Sounds like a few groups use the 2 previous versions guidance.  I think we
> also have FireFox Extended Release around.
>
> Christina
>
> -----Original Message-----
> From: Code for Libraries <[log in to unmask]> On Behalf Of Tod Olson
> Sent: Tuesday, October 16, 2018 10:43 AM
> To: [log in to unmask]
> Subject: Re: [CODE4LIB] Default, preferred, or supported "enterprise"
> browser?
>
> Could you say something more about the scope of your question? Are you
> concerned about what browsers are deployed on staff machines, or about
> which browsers are supported by the applications you deploy for staff or
> public use?
>
> Our campus supported web browser policy is here, for applications that we
> deploy:
> https://webservices.uchicago.edu/services/supported_browser_policy/. I
> notice Edge is not included, but I'm uncertain how recently this has been
> updated.
>
> Within the Library, we periodically look at our web logs to gather what we
> can about actual use: trends in browsers, mobile use of different sites and
> applications, that sort of thing. We diverge somewhat from the global web
> stats in some ways, e.g. more Safari than the global average, less mobile
> on some sites than others.
>
> One practical question is who is the audience for any site/application,
> and who is building it? If your concern is about what browsers you support
> for public-facing applications that you build or buy, you probably want to
> target a broader array of web browsers. If you are talking about
> applications that are staff-facing, maybe broad browser support isn't as
> important and you can declare there are fewer options. But it would depend
> on the particulars.
>
> -Tod
>
> Tod Olson <[log in to unmask]<mailto:[log in to unmask]>>
> Systems Librarian
> Interim Director for Integrated Library Systems University of Chicago
> Library
>
> On Oct 16, 2018, at 8:31 AM, Pikas, Christina K. <
> [log in to unmask]<mailto:[log in to unmask]>> wrote:
>
> Someone just forwarded me an article about Edge (
> https://gizmodo.com/9-reasons-it-might-be-time-to-switch-to-microsoft-edge-1829704122/amp
> ) ... maybe it's not as bad as I thought?  I think the era of an enterprise
> browser is over, but then all the grinchy IT departments that put the fear
> of using anything besides IE into people... sigh.
>
> Thanks all for feedback - any addition is  definitely welcome!
> Christina
>
> -----Original Message-----
> From: Code for Libraries <[log in to unmask]<mailto:
> [log in to unmask]>> On Behalf Of Patricia Farnan
> Sent: Monday, October 15, 2018 8:07 PM
> To: [log in to unmask]<mailto:[log in to unmask]>
> Subject: Re: [CODE4LIB] Default, preferred, or supported "enterprise"
> browser?
>
> I recently read a very good (and relatable) rant on another mailing list
> which began with the words: "A pox on all web browsers..." It was about the
> experimental code & changing feature sets that you find with most browsers.
>
> In that discussion, someone said that Safari is probably the best, except
> it also has problems when encountering Microsoft-centric websites. Of
> course that's not helpful when your library only has Windows machines.
>
> We have to constantly troubleshoot for various browsers interacting with
> various databases, websites etc. And of course it sometimes depends on
> which operating systems the person is using which browser (and which
> version) with.
>
> Our IT dept also mandated IE back in the day, but they now know that's not
> a real solution. It's ironic though when you have some services that ONLY
> work with IE ... while most services/platforms work better with any other
> browser than IE.
>
> Thanks,
>
> Patricia Farnan  | Application Administrator, Discovery Services
> University Library  | St Teresa's Library
>
> Telephone: +61 8 9433 0707 | Email: [log in to unmask]<mailto:
> [log in to unmask]>
>
> -----Original Message-----
> From: Code for Libraries [mailto:[log in to unmask]] On Behalf Of
> Kate Deibel
> Sent: Monday, 15 October 2018 11:03 PM
> To: [log in to unmask]<mailto:[log in to unmask]>
> Subject: Re: [CODE4LIB] Default, preferred, or supported "enterprise"
> browser?
>
> I can say that from the web accessibility perspective, the recommended
> testing suite is Firefox for the browser and NVDA as the screen reader
> (plus keyboard navigation testing in general). This is due to FF and NVDA
> sticking the closest generally to the W3C specifications.
>
> Katherine Deibel | PhD
> Inclusion & Accessibility Librarian
> Syracuse University Libraries
> T 315.443.7178
> [log in to unmask]<mailto:[log in to unmask]>
> 222 Waverly Ave., Syracuse, NY 13244
> Syracuse University
>
> -----Original Message-----
> From: Code for Libraries <[log in to unmask]> On Behalf Of Pikas,
> Christina K.
> Sent: Monday, October 15, 2018 11:00 AM
> To: [log in to unmask]
> Subject: [CODE4LIB] Default, preferred, or supported "enterprise" browser?
>
> Hi All,
> In the olden days, my IT department more or less mandated IE as the only
> supported browser. Everything had to work on IE and you could install
> others but you were on your own. So then more and more people wanted Macs
> and they weren't super supported until the director said he wanted a Mac.
>
> Anyway, years later, some of our tools work best on FF.  Full SharePoint
> functionality requires a browser that is essentially dead. We have an
> enterprise video streaming tool that keeps promising to offer something
> other than Flash... sigh.
>
> Do you all support the major browsers equally? FF, Chrome, Edge, Safari?
> Do you primarily support one browser but allow others?
>
> If you are in an environment that has some tools that need one browser and
> other tools that need another browser, how do you communicate that? Do you
> alter the environment such that links open in the appropriate browser (can
> be done in Chrome, I think?)
>
> Thanks in advance for any assistance,
>
> Christina
>
> ------
> Christina K. Pikas, BS, MLS, PhD
> Librarian
> The Johns Hopkins University Applied Physics Laboratory
> Baltimore: 443.778.4812
> D.C.: 240.228.4812
> [log in to unmask]<mailto:[log in to unmask]>
>
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