Are there any other IP related fields in the online form? Maybe one
marked netmask? I doubt I'd know what to do even if I had that info,
but I'm thinking maybe someone here could be more help with more info.
On 7/9/25 8:12 AM, Kristin Oberholtzer wrote:
> [ External Email ]: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.. When in doubt, contact your IT Department
>
>
> Our campus IP will soon change, and I am preparing to update our many
> eresource providers. While we can update a fair number by logging into the
> providers' admin portals and manually changing our settings, quite a few
> will need to be handled by direct contacts to the providers.
>
> I am not especially technical and would welcome some basic insights on the
> question below so we can minimize confusion when we contact providers.
>
> The format of the old IP is 1111.11.1.1 and the format of the new IP is
> 222.222.2.222/27
> The first eresource we tested (via updating the admin portal) would not
> accept the /27 portion of the new IP. My colleague's explanation was that
> the /27 suffix denotes how many bytes are available, which is extraneous
> technical info that some systems may need, but is not required. Since our
> old IP does not have such a suffix, and it was rejected in our testing, I
> am inclined to omit the /27 when we contact providers. In nontechnical
> terms please, do you advise including or excluding the /27 suffix?
>
> Thank you!
> Kristin
> Franklin & Marshall College Library
--
Tim McMahon
West Liberty Public Library
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