I'll try to remember to add this to the correct conference page when
the wiki is back up, but in the meantime, here's the url to the
writeup accompanying my lightning-talk on simplifying our ILL process:

<http://128.148.7.210/~birkin/wikinotes/doku.php?
id=public:simplifying_ill>

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Birkin James Diana
Programmer, Web Services
Brown University Library
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