Yup, Eric Larson and I are indeed behind this hosted Libstats-alike product.
At the moment, we don't have anything like the public Villanova
Answers piece, though.
On Wed, Jul 8, 2009 at 2:35 PM, Matt Cordial<[log in to unmask]> wrote:
> I have not personally used it, but you should check out Gimlet:
> It is a hosted knowledge-base type system written by the folks who wrote
> LibStats (who are fellow Code4lib-bers as well).
> Jenny Jing wrote:
>> Hi, All:
>> Our library is searching for a Help Desk software for our reference desk
>> (such as LibStats),
>> It is also a knowledge based where we could store the FAQs.
> Matt Cordial
> Digital Library Software Engineer
> Arizona State University Library