marijane white <[log in to unmask]>
> FogBugz seems really fabulous.  In my previous career as a QA engineer, my
> team was planning to try it out, but our employer went out of business
> before we had a chance to pilot it.

Is FogBugz able to send RFC-conformant emails?  The only supplier
I've met that used it hadn't got it to sent good emails, so they
got spam-filtered far too often, so we changed supplier.

Our co-op uses RT, but not in a very visible-to-clients way.

Hope that helps,
-- 
MJ Ray (slef)  Webmaster and LMS developer at     | software
www.software.coop http://mjr.towers.org.uk        |  .... co
IMO only: see http://mjr.towers.org.uk/email.html |  .... op