We are having a problem with a single student whose account was deleted from
LDAP by Technology, and then had her account re-established. She has the
same username and status as she used to have.
She is now unable to login to any of the library resources that use LDAP to
authenticate patrons. This includes our catalog & e-resources (through III)
and a Ruby on Rails group study room web application that uses LDAP
Has anyone had any experiences like this before or any thoughts/speculation
on how to fix?
Library Assistant, Library Technology
Simmons College Library
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