Are you trying to track actual questions to create a knowledge base, or
just keep basic statistics?
We have used several homemade databases (built with Access and Zoho
Creator), which seem to work just fine for tracking everything we
need--including the READ Scale (http://readscale.org/index.html), which
is built into several commercial products, but easy enough to track on
your own. I personally am unconvinced that for smaller institutions a
hosted reference statistics application is necessary.
Web Services Librarian
Rebecca Crown Library
From: Code for Libraries [mailto:[log in to unmask]] On Behalf Of
Sent: Tuesday, August 02, 2011 11:49 AM
To: [log in to unmask]
Subject: [CODE4LIB] Open-Source Reference Tracking Software
Other than ATReference, does anyone know of any open-source software
designed for tracking reference statistics? I know there are a few
commercial options, but I'd rather stick with open-source. My apologies
this has already been discussed on here.
P.S. Off-topic, but what do you prefer "open source" or "open-source".
not sure which is most correct.
American Jewish Archives