The SupportPress plugin for Wordpress may work for you. I haven't used it 
in a production setting but have been impressed with how customizable it 
is. It has a built-in knowledgebase but doesn't support issue creation by 
email yet.

http://www.woothemes.com/2011/07/supportpress/

--
Erin White
Web Systems Librarian, VCU Libraries
804-827-3552 | [log in to unmask] | www.library.vcu.edu




From:   Nate Vack <[log in to unmask]>
To:     [log in to unmask]
Date:   02/22/2012 01:08 PM
Subject:        Re: [CODE4LIB] Issue Tracker Recommendations
Sent by:        Code for Libraries <[log in to unmask]>



On Wed, Feb 22, 2012 at 11:36 AM, Cynthia Ng <[log in to unmask]> 
wrote:

> 1) minimal effort in install/setup i.e. ready to use out of the box

You might look into github for this. If you're doing something
internal with a small team, the $7 or $12/month plans might do well
for you.

-n