This can be really tricky to get right when you have a more complicated site with lots of domains.  Since you are all on .yale.edu it should be easier than crossing .cdlib.org to .universityofcalifornia.edu.  If I understand correctly, you should be able to 
_gaq.push(['_setDomainName', '.yale.edu']); on every page and it should work.

http://code.google.com/apis/analytics/docs/tracking/gaTrackingSite.html#domainSubDomains 

This debugging plugin for chrome is pretty useful 

https://chrome.google.com/webstore/detail/jnkmfdileelhofjcijamephohjechhna

It will help you confirm what is getting sent to google.

-- Brian

On Feb 6, 2012, at 11:53 AM, Predmore, Andrew wrote:

> I have been tasked with updating the Analytics for the Yale University Library, and I am having quite a bit of trouble.
> 
> Specifically, I was hoping to only track domain names that included library.yale.edu, like www.library.yale.edu,  resources.library.yale.edu, but the instructions don't seem to cover sub-sub-domains like this.
> 
> Also, I was hoping to set up a profile/filter that would show me the sub-domains in the reports.  Again, I followed the directions but I am not getting any results.  Well, that's not entirely true the reports are showing about 30 visitors a day (and no page hits, how is that possible?).  The main profile is showing 5,000 – 10,000 visitors day.
> 
> Does anyone have experience with this that could help me out?  Maybe there is even someone from Google at the conference?
> 
> --
> Clayton "Andrew" Predmore
> Manager, Web Operations
> Yale University Library
> [log in to unmask]<mailto:[log in to unmask]>