Hi Yan,

You might find some folks who've encountered similar issues on the IUG
listserv [1]. While we haven't had the same issue as you are having, we've
had other issues with encoding and diacritics with III in the past, even
though we went through the Unicode database conversion years ago.

[1] http://innovativeusers.org/iug-discussion-list

Thanks,
Becky

On Fri, Jan 18, 2013 at 6:02 PM, Han, Yan <[log in to unmask]>wrote:

> Hello,
> We have problems using III loading module to load MARC files (.mrc) to our
> catalog.  This is to use "Data Exchange" > "Load Electronic Records (itm)".
> Basically  non- English characters (French, Arabic ) will be changed to
> unknown symbols. The MARC files (.mrk and .mrc) are verified before loading
> to III. There are only two issues:
> 1. the III configuration might be wrong.
> 2. The III loading module has a bug and it probably does not know how to
> deal with non-English characters.
>
> Anyone having similar experience or resolving it?
> Thanks,
> Yan
>