The User Experience (UX) Librarian will understand and be able to articulate
what a great library user experience should be, and have the desire and
ability to translate that knowledge into practice. As a new member of the
Strategic Assessment unit, the UX Librarian will play a key role in helping
the University Library achieve its strategic vision of facilitating research,
teaching, and learning by ensuring user-centered design of Library tools,
spaces and services. The UX Librarian will compliment the existing expertise
of assessment staff by adding facility in qualitative and ethnographic
assessment methods, and skills necessary to assess the usability,
adoptability, desirability and value of library programs and services. Outside
the assessment team, the UX Librarian will bring user experience skills to
bear on the development of online and physical services throughout the
Master's Degree or Equivalent
Some - up to 4 years
Required Knowledge, Skills and Abilities:
Demonstrated skills and knowledge concerning user requirements, usability
methodology, focus group methodology, survey methods (including web
surveying), and basic analytics/statistics. Portfolio of project examples
Strong web skills (html, blogging, app use, etc.) and facility with commonly
used virtual, physical and social media tools used by academic library
customers. Knowledge of interface coding and application development optional
Solid understanding of academic library services, and enthusiasm for creating
excellent experiences in both physical and virtual environments for all
Excellent communication skills:
Active listening skills, both in testing scenarios and in liaison and team
Effective facilitator of verbal interaction one-on-one and in small groups.
Ability to summarize complex findings and present results of assessment
activities effectively to diverse audiences both within and outside of the
Facility and experience with web communication tools.
Strong interpersonal skills, especially in liaison and team roles. Ability to
bridge differences in work cultures between technical/developer staff and
public service personnel.
Project management skills preferred, time management skills essential.
Energy and enthusiasm for user-focused design, and commitment to constantly
update skills and techniques.
To be considered for this position please visit our web site and apply on line
at the following link: jobs.virginia.edu
The University of Virginia is committed to equal employment opportunity for
all persons. In accordance with the Americans with Disabilities Act Amendments
Act of 2008 (ADAAA) and the Rehabilitation Act of 1973, qualified individuals
with disabilities are protected from discrimination and may be entitled to
reasonable accommodations to assist in their pursuit of employment at the
University. This includes assistance in completing the online job application
as well as reasonable accommodations during the interview process. Please
contact the UHR Service Center: 434.982.0123 to request assistance.
The University of Virginia is committed to the total development and well-
being of all members of the University community students, faculty, staff, and
the public. In support of this commitment, the University does not
discriminate in any of its programs, procedures, or practices against any
person on the basis of age, citizenship, color, disability, national origin,
political affiliation, race, religion, sex, sexual orientation, or status as a
disabled veteran or veteran of the Vietnam era. The University of Virginia is
an Equal Opportunity/Affirmative Action Employer.
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