On that front, I highly recommend the book Remote Research by Nate Bolt.

http://rosenfeldmedia.com/books/remote-research/

-Sean
________________________________________
From: Code for Libraries [[log in to unmask]] on behalf of Taylor, Nicholas A. [[log in to unmask]]
Sent: Friday, February 01, 2013 10:51 AM
To: [log in to unmask]
Subject: Re: [CODE4LIB] usability testing software

Hi Nate (et al), on the server side, you might also take a look at the open source ClickHeat [1], which creates a visual heatmap of clicks on an HTML page.

~Nicholas
__

Nicholas Taylor
Data Specialist
Library of Congress Web Archiving
http://www.loc.gov/webarchiving/
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[1] http://www.labsmedia.com/clickheat/index.html