Yes, Andromeda is right; I meant reasonable size tests (3 users), done
often (the gold standard is "monthly," as I understand it), but giving the
whole library the chance to view them in real time, remotely, then to
discuss solutions--and I was saying that isn't something I was convinced
would work for my library. I apologize for being unclear.
While I'm writing to the list anyway...
*Erin White took really good notes on today's UX break-out session
And here are the notes from yesterday, mostly about the UX problems
libraries are having, also by Erin: