Advanced Referencing Services Specialist
Infotrieve Inc
Wilton
Infotrieve is a global leader in information services and content management
technology for businesses. For more than 20 years we have
been providing corporate information centers, R&D facilities, and legal,
business affairs and product professionals in more than half the Fortune 500
with a broad array of software solutions and services.
Position Overview
We are seeking a talented Advanced Referencing Services Specialist with the
desire to provide top-notch service to our blue chip
clients. In this role you will utilize your strong on-line
search skills to conduct advanced reference work, citation verification and
copyright clearance for hard-to-find documents utilizing specialized in-house
and commercial databases.
This is a great opportunity for an exceptional recent MLS graduate with a
strong desire to work with both leading edge software and some of the most
highly respected companies from a variety of industries.
This position will be located in Wilton, CT and will report to our Client
Services Supervisor.
Responsibilities
* Ensure document orders are accurately matched to bibliographic records in internal databases by consulting multiple online library catalogs
* Perform searches across specialized databases to verify citations and update internal database information
* Locate source publications containing hard-to-find documents including journal articles, theses and dissertations, periodicals, conference proceedings and patents
* Obtain copyright permissions for hard-to-clear documents
* Initiate contact with publishers and vendors to fill document requests
* Communicate order status updates to clients
Requirements
* MS degree in library and information science
* 2 years experience in a corporate or academic research position
* Proficiency using citation databases such as PubMed
* Knowledge of university and library catalogues
* Excellent written and verbal communication skills
* Proven customer service orientation
* Aptitude for learning new software
* Strong technical background desired
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