I would investigate what technical solutions the CMS offers. Things like
red text should be able to be limited; basic filters can strip out style
attributes and leave authors with the choice of only a few, pre-defined
tags (p, a, headers, lists, etc.) with globally-defined styles. If your CMS
can't do that, it's not managing content very well.

And just to be contrarian, Nielsen says multiple exclamation points are
good: http://www.nngroup.com/articles/really-break-grammar-rules/

In all seriousness, I was an English major and have a hard time stomaching
those recommendations, but hey the web is not an academic paper.

Best,
Eric Phetteplace
Emerging Technologies Librarian
Chesapeake College
Wye Mills, MD


On Thu, Apr 17, 2014 at 9:47 PM, Eric Lease Morgan <[log in to unmask]> wrote:

> > On Apr 17, 2014, at 9:13 PM, "Miles Fidelman" <
> [log in to unmask]> wrote:
> >
> > Give up and let chaos reign supreme?
>
>
> Yep! That's what I would do. -- ELM
>