I know my library's systems department uses The Trac project:
http://trac.edgewall.org/, which lets them do exactly what you're asking
about. I can't remember how easy/difficult the installation process is,
but using it is easy for almost anyone. Our building maintenance person
has even started using it as a way to track what she needs to do.
Robert Frost - "In three words I can sum up everything I've learned about
life: it goes on."
On Fri, Jul 11, 2014 at 9:30 AM, Elizabeth Leonard <
[log in to unmask]> wrote:
> Does anyone have a good way to track requests to make changes to your
> website(s)? I would like to be able to put in requests and be able to track
> if they are done and when, so there's fewer emails flying about.
> Elizabeth Leonard
> Assistant Dean of Information Technologies, Resources Acquisition and
> Seton Hall University
> 400 South Orange Avenue
> South Orange, NJ 07079