If youšre looking for cheap and easy, trello can work. Itšs a
agile-inspired, free, nicely customizable tool to support workflows like
this. Wešve had forms on our site (in our case a formidable form in
wordpress) write directly to it.
Tim
On 7/11/14, 10:48 AM, "Andrew Shuping" <[log in to unmask]> wrote:
>Hey Elizabeth,
>
>I know my library's systems department uses The Trac project:
>http://trac.edgewall.org/, which lets them do exactly what you're asking
>about. I can't remember how easy/difficult the installation process is,
>but using it is easy for almost anyone. Our building maintenance person
>has even started using it as a way to track what she needs to do.
>
>Andrew Shuping
>
>Robert Frost - "In three words I can sum up everything I've learned about
>life: it goes on."
>
>
>On Fri, Jul 11, 2014 at 9:30 AM, Elizabeth Leonard <
>[log in to unmask]> wrote:
>
>> Does anyone have a good way to track requests to make changes to your
>> website(s)? I would like to be able to put in requests and be able to
>>track
>> if they are done and when, so there's fewer emails flying about.
>>
>> E
>>
>> Elizabeth Leonard
>> Assistant Dean of Information Technologies, Resources Acquisition and
>> Description
>> Seton Hall University
>> 400 South Orange Avenue
>> South Orange, NJ 07079
>> 973-761-9445
>>
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