I realized that after I sent the email ;) but still useful nonetheless!

//Riley

//Riley Childs, CCENT

Charlotte United Christian Academy- Resident Systems Administrator and
Junior
Library Tech Cast (http://LibraryTechCast.com)
[log in to unmask]
http://RileyChilds.net
@RowdyChildren

*Please Think before Hitting Reply All*

*I Do Web Development, Contact Me at http://RileyChilds.net/work
<http://RileyChilds.net/work>*



On Thu, Jul 3, 2014 at 3:28 PM, Hagedon, Mike - (mhagedon) <
[log in to unmask]> wrote:

> Hi Riley,
> GLPI looks cool, and I've heard of it. My particular need was less about
> tools and more for training and information on how to manage a web
> development and software engineering team, so the Leading Snowflakes book
> will be a perfect fit (I think).
>
> Thanks,
> Mike
> -------------------------------------------------------------------
>   Mike Hagedon
>   Web Development Work Team Leader
>   User Experience Department
>   University of Arizona Libraries
>   [log in to unmask]
> -------------------------------------------------------------------
>
> -----Original Message-----
> From: Code for Libraries [mailto:[log in to unmask]] On Behalf Of
> Riley Childs
> Sent: Thursday, July 03, 2014 12:20 PM
> To: [log in to unmask]
> Subject: Re: [CODE4LIB] Recommendations for IT Department Management
> Resouces
>
> GLPI and Spiceworks
>
> I use GLPI to manage software licenses, assets, documentation. Spiceworks
> is used for network monitoring, device management, and the obligatory help
> desk. Spiceworks also has a great community that has helped me out.
>
>
>
> Spiceworks.com
> http://www.glpi-project.org/?lang=en
>
>
> Riley Childs
> Student
> Asst. Head of IT Services
> Charlotte United Christian Academy
> (704) 497-2086
> RileyChilds.net
>  Sent from my Windows Phone, please excuse mistakes
>
> -----Original Message-----
> From: "Hagedon, Mike - (mhagedon)" <[log in to unmask]>
> Sent: ‎7/‎3/‎2014 2:49 PM
> To: "[log in to unmask]" <[log in to unmask]>
> Subject: Re: [CODE4LIB] Recommendations for IT Department Management
> Resouces
>
> Code4Lib is awesome. I probably wouldn't have thought to ask Mike's
> question here, but I just bought Leading Snowflakes because of Francis'
> answer. Thanks!
>
> Mike
>
> -----Original Message-----
> From: Code for Libraries [mailto:[log in to unmask]] On Behalf Of
> Francis Kayiwa
> Sent: Friday, May 02, 2014 5:35 AM
> To: [log in to unmask]
> Subject: Re: [CODE4LIB] Recommendations for IT Department Management
> Resouces
>
> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> On 5/2/2014 8:25 AM, Michael Beccaria wrote:
> > I'm looking for resources on managing IT departments and
> > infrastructure in an academic environment. Resources that go over high
> > level organization stuff like essential job roles, policies, standard
> > operating procedures, etc.? Anyone know of any good resources out
> > there that they consider useful or essential?
>
>
> I quite enjoyed reading this book -it comes with video packages etc.,- and
> I wish it on all my past and future managers. ;-)
>
> http://leadingsnowflakes.com/
>
> Cheers,
> ./fxk
>
> - --
> Sent from a computer using a keyboard and software.
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