Digital Studio Technology Specialist
New York University
New York City
The Digital Studio is NYU's gateway to digital services supporting scholarship
and teaching. The Digital Studio Technology Specialist will manage the Digital
Studio facility, provide client service, technical knowledge, technical
development, and communications expertise in support of state-of-the-art
computer technology used by faculty and researchers for teaching and research.
Advise and consult with faculty and researchers in the design, development,
and implementation of information technology services for teaching and
research. Develop and deliver training programs including conducting seminars,
training sessions, and workshops. Help support scholarly computing, in
particular digital humanities, in collaboration with Digital Scholarship
Services and Data Services.
The Digital Studio's mission is to provide a friendly, non-intimidating, and
human-centered service connecting the NYU community to the resources they need
for research and teaching. The Digital Studio Technology Specialist will:
• Provide client service in the Digital Studio, working directly with clients
(in-person, email, phone, etc.).
• Develop a technology environment conducive to effective client work by
evaluating user needs, and planning and implementing systems to meet those
needs: research and make recommendations for the purchase of hardware and
software; think creatively about the configuration of workstations, work
spaces, workflows, etc.; troubleshoot soft/hardware; contact and negotiate
with vendors regarding hardware and software purchases; supervise installation
of hardware, software, and peripherals
• Supervise Digital Studio support staff including hiring, training, and
evaluating performance. Identify and prioritize staff assignments to ensure
deadlines are met and review work for accuracy.
• Work closely with faculty, scholars, and other Libraries and ITS staff to:
evaluate current technology used by faculty and scholars; ascertain the
academic technology needs of the university; and develop and support
standardized, core technology and person-to-person services for teaching and
• Advise and educate faculty and scholars in the availability of information
technology resources for teaching and research across Libraries, Information
Technology Services, and NYU.
• Develop and deliver training programs including conducting seminars,
training sessions, and workshops. Identify, analyze, and evaluate training
needs. Arrange for instructors, facilities and materials, as required. Consult
with faculty, researchers, and ITS staff on training interests and
• Research and test future information technologies for teaching and research
• Bachelor's degree and 3 years relevant experience or an equivalent
• Must include: good interpersonal and communication skills; client service
experience and orientation; experience supporting information technology and
training; interest in and a strong desire to learn about new information
technologies; willingness to undertake responsibility.
• Experience in one of the following areas: Digital audio/video
encoding/streaming, imaging, website design, instructional design.
Note: the Digital Studio is a growing service and open hours will be
expanding. The successful applicant will be willing to work possible evening
and weekend hours.
Master's degree and experience in an academic environment, preferably in
Libraries and/or IT.
Application and resume must include a cover letter that reflects how your
experience fits the position description.
New York University Libraries: Libraries at New York University serve the
schools 40,000 students and faculty and contain more than 5 million volumes.
The Libraries supports NYUs vision to become the first true Global Network
University by collaborating and providing services to our global academic
centers and portal campuses in Abu Dhabi and
Shanghai. New York University Libraries
is a member of the Association of Research Libraries, the OCLC Research
Library Partnership, and the HathiTrust. The Libraries participates in a
variety of consortia and collaborates closely with Columbia University
Libraries and the New York Public Library through the Manhattan Research
Library Consortium. For the NYU Libraries Mission and Strategic Plan go to
To Apply: Interested candidates are requested to submit a letter of
application that specifically states how background and experiences are
relevant to the position responsibilities and qualifications; current resume;
and the names, addresses, and telephone numbers of three references.
Please apply through NYU's application management system. Please click on the
following link or copy and paste it onto your browser.
We accept online applications only. NYU offers a generous
benefit package including 22 days of vacation annually.
NYU is an Equal Opportunity/Affirmative Action Employer.
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