LISTSERV mailing list manager LISTSERV 16.5

Help for CODE4LIB Archives


CODE4LIB Archives

CODE4LIB Archives


CODE4LIB@LISTS.CLIR.ORG


View:

Message:

[

First

|

Previous

|

Next

|

Last

]

By Topic:

[

First

|

Previous

|

Next

|

Last

]

By Author:

[

First

|

Previous

|

Next

|

Last

]

Font:

Proportional Font

LISTSERV Archives

LISTSERV Archives

CODE4LIB Home

CODE4LIB Home

CODE4LIB  November 2015

CODE4LIB November 2015

Subject:

Job: Deputy Department Head, User Experience Department at University of Arizona

From:

[log in to unmask]

Reply-To:

Code for Libraries <[log in to unmask]>

Date:

Mon, 9 Nov 2015 16:28:03 -0000

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (183 lines)

Deputy Department Head, User Experience Department
University of Arizona
Tucson

We are seeking an enthusiastic and dedicated individual to lead the library's
technology infrastructure and help desk services with a future-looking
perspective and focus on the user experience as Deputy Department Head, User
Experience. The Deputy Department Head for the library's User Experience (UX)
Department will oversee the library's technology operations, specifically
focused on our server, network, and production infrastructure as well as
workstation and user support (help desk), which will include analyzing server
and workstation support services, identifying problem areas, and proposing
solutions to enhance quality of service as well as leading the library's
efforts to adopt cloud-based computing approaches where appropriate, including
the development of DevOps approaches, enabling developers and system
administrators to best coordinate their efforts.

  
The ideal candidate should have clear evidence of collaborative leadership
skills and impeccable integrity as well as excellent interpersonal skills with
the ability to work in a highly collaborative and inclusive environment, one
that values and leverages the benefits of diverse perspectives. In addition,
he/she should have successful project management experience, including
managing complex technology projects with multiple stakeholders, as well as
excellent communication (both verbal and written), collaboration, and
facilitation skills.

  
User Experience Department (UX):

  
The library's User Experience department provides leadership in the design and
execution of how our users experience the library, both virtually and
physically. UX brings together expertise in user experience and instructional
design, along with the library's IT expertise and staff, and supports the
library's mission through its combined expertise and responsibilities with
technology support and development, usability and user experience, and
oversight of the library's web presence.

  
UX works closely with other departments throughout the organization to
understand library user and staff perspectives, as partners in the design and
implementation of optimal user experiences.

  
University of Arizona Libraries:

  
Why work at the University Libraries?
http://www.library.arizona.edu/about/employment/why.

  
Diversity Commitment:

  
At the University of Arizona, we value our inclusive climate because we know
that diversity in experiences and perspectives is vital to advancing
innovation, critical thinking, solving complex problems, and creating an
inclusive academic community. Diversity in our environment embraces the
acceptance of a multiplicity of cultural heritages, lifestyles and worldviews.
We translate these values into action by seeking individuals who have
experience and expertise working with diverse students, colleagues and
constituencies, as we believe that such experiences are both institutional and
service imperatives. Because we seek a workforce with diverse perspectives and
experiences, we encourage applications from individuals with demonstrated
knowledge of and relevant abilities working with culturally diverse
communities. As an Employer of National Service, we also welcome alumni of
AmeriCorps, Peace Corps, and other national service programs.

  
University of Arizona:

  
Outstanding UA benefits include health, dental, and vision insurance plans;
life insurance and disability programs; paid vacation, sick leave, and
holidays; UA/ASU/NAU tuition reduction for the employee and qualified family
members; state and optional retirement plans; access to UA recreation and
cultural activities; and more!

  
Accepting a new position is a big life step. We want potential candidates and
their families to be able to make informed decisions. Candidates who are
considering relocation to the Tucson or Phoenix area, and have been offered an
on-site interview, are encouraged to use the free services offered by Above &
Beyond Relocation Services (ABRS).Ask your department contact to be introduced
to ABRS prior to your visit.

  
The University of Arizona has been recognized on Forbes 2015 list of America's
Best Employers in the United States and has been awarded the 2015 Work-Life
Seal of Distinction by the Alliance for Work-Life Progress! For more
information about working at the University of Arizona, please click here.

  
Duties & Responsibilities

  
Oversees the library's technology infrastructure:

Manages staff responsible for server and infrastructure operations

Provides leadership and expertise with server architecture design and
administration

Plans and oversees migration to IaaS / PaaS as appropriate

Provides expertise with DevOps approaches and tools

Oversees the library's IT help desk services:

Manages staff responsible for desktop and other user support services

Develops and implements best practices for library's help desk services

Develops metrics and assessment for help desk

Coordinates off-hours emergency support

Leads the development of technology policies, processes, and workflows:

Recommends and communicates IT policies for the library

Develops, implements, and assesses security policy for the library

Liaises to various campus units to coordinate technology efforts

Strategic planning and budgeting:

Oversees the library's operational technology budget

Provides vision for and strategic thinking towards the future of technology
support in the library

Contributes to the department's overall planning and strategies

  
Minimum Qualifications

  
At least five years of experience leading, supervising, coaching, and
mentoring information technology personnel.

Demonstrated expertise and experience with server architecture design and
administration.

Demonstrated understanding of IT security issues and practice.

Expertise and experience with AWS services and DevOps approaches.

Experience managing technology budgets.

  
Preferred Qualifications

  
Bachelor's degree in computer science, information science or related
discipline.

At least ten years of experience leading, supervising, coaching, and mentoring
information technology personnel.

Knowledge of and experience with typical library technology stack (e.g.
Millennium integrated library system, Illiad, EZProxy, Rosetta).

Experience administering both Linux and Windows server environments.

Project management experience, including managing complex technology projects
with multiple stakeholders.

Experience using technology project management tools (e.g. Redmine) .

Experience managing information technology personnel in an academic setting.

Demonstrated understanding of the value of user experience.

Knowledge and/or experience with software development processes.

Knowledge and/or experience with ITIL.



Brought to you by code4lib jobs: http://jobs.code4lib.org/job/23837/
To post a new job please visit http://jobs.code4lib.org/

Top of Message | Previous Page | Permalink

Advanced Options


Options

Log In

Log In

Get Password

Get Password


Search Archives

Search Archives


Subscribe or Unsubscribe

Subscribe or Unsubscribe


Archives

March 2021
February 2021
January 2021
December 2020
November 2020
October 2020
September 2020
August 2020
July 2020
June 2020
May 2020
April 2020
March 2020
February 2020
January 2020
December 2019
November 2019
October 2019
September 2019
August 2019
July 2019
June 2019
May 2019
April 2019
March 2019
February 2019
January 2019
December 2018
November 2018
October 2018
September 2018
August 2018
July 2018
June 2018
May 2018
April 2018
March 2018
February 2018
January 2018
December 2017
November 2017
October 2017
September 2017
August 2017
July 2017
June 2017
May 2017
April 2017
March 2017
February 2017
January 2017
December 2016
November 2016
October 2016
September 2016
August 2016
July 2016
June 2016
May 2016
April 2016
March 2016
February 2016
January 2016
December 2015
November 2015
October 2015
September 2015
August 2015
July 2015
June 2015
May 2015
April 2015
March 2015
February 2015
January 2015
December 2014
November 2014
October 2014
September 2014
August 2014
July 2014
June 2014
May 2014
April 2014
March 2014
February 2014
January 2014
December 2013
November 2013
October 2013
September 2013
August 2013
July 2013
June 2013
May 2013
April 2013
March 2013
February 2013
January 2013
December 2012
November 2012
October 2012
September 2012
August 2012
July 2012
June 2012
May 2012
April 2012
March 2012
February 2012
January 2012
December 2011
November 2011
October 2011
September 2011
August 2011
July 2011
June 2011
May 2011
April 2011
March 2011
February 2011
January 2011
December 2010
November 2010
October 2010
September 2010
August 2010
July 2010
June 2010
May 2010
April 2010
March 2010
February 2010
January 2010
December 2009
November 2009
October 2009
September 2009
August 2009
July 2009
June 2009
May 2009
April 2009
March 2009
February 2009
January 2009
December 2008
November 2008
October 2008
September 2008
August 2008
July 2008
June 2008
May 2008
April 2008
March 2008
February 2008
January 2008
December 2007
November 2007
October 2007
September 2007
August 2007
July 2007
June 2007
May 2007
April 2007
March 2007
February 2007
January 2007
December 2006
November 2006
October 2006
September 2006
August 2006
July 2006
June 2006
May 2006
April 2006
March 2006
February 2006
January 2006
December 2005
November 2005
October 2005
September 2005
August 2005
July 2005
June 2005
May 2005
April 2005
March 2005
February 2005
January 2005
December 2004
November 2004
October 2004
September 2004
August 2004
July 2004
June 2004
May 2004
April 2004
March 2004
February 2004
January 2004
December 2003
November 2003

ATOM RSS1 RSS2



LISTS.CLIR.ORG

CataList Email List Search Powered by the LISTSERV Email List Manager