Eric, there were studies done a few decades ago using factual questions.
Here's a critical round-up of some of the studies:
Basically, 40-60% correct, but possibly the questions were not
representative -- so possibly the results are really worse :(
On 4/5/16 1:11 PM, Eric Lease Morgan wrote:
> I sincerely wonder to what extent librarians give the reader
> (patrons) the right -- correct -- answer to a (reference) question.
> Such is a hypothesis that can be tested and measured. Please show me
> non-antidotal evidence one way or the other. --ELM
[log in to unmask] http://kcoyle.net