Library Technology Specialist
Michigan Technological University
Houghton

Michigan Technological University's Van Pelt and Opie
Library welcomes applications for the position of Library Technology
Specialist. This is an exciting opportunity to work with a wide variety of
library technologies to provide exceptional service to the various
constituents that utilize the library's technology related services. Emphasis
is placed on the management, documentation, training, and implementation of
the library's various software and hardware systems.

  
**Essential Duties & Responsibilities (other duties may be assigned)**  
1. Support, troubleshoot and maintain library sponsored in-building computing
including office staff computers and peripherals, library conference rooms,
library instruction rooms and common access technology including a wide
variety of graphic reproduction technologies.

2. Train staff and student assistants to provide support for common access
technologies (e.g. scanners, printers, study room technology, instructional
technology, productivity tools)

3. Assist faculty, staff and graduate students with specialized software
(e.g., Google Earth, nVivo, Kurzweil)

4. Analyze user access problems and escalate when appropriate

5. Support technology for library events

6. Document and maintain support contracts and maintenance schedules

7. Maintain inventories of library technology

8. Proactively communicate with campus IT to assess and ensure timely progress
toward project goals

9. Document procedures for common access technologies

10. Support installation and upgrades of the library's technology enabled
spaces

11. Manage 3D printing station(s)

12. Prepare technology orders

13. Coordinate network activations

14. Provide solutions for digital signage

15. Apply safety-related knowledge, skills, and practices to everyday work.
Provide leadership to foster a culture of safety; promote safety through
actions, communication and training

16. Commit to learning and applying continuous improvement strategies

  
**Required Education (minimum requirements)**  
● Two years of information technology experience in areas such as consulting,
analyzing, designing, programming, installing, and maintaining computer
systems and network infrastructure; computer technical support, leading
projects, hardware and software knowledge OR an equivalent combination of
education and experience which demonstrates the ability to perform the
essential functions of the job.

  
**Required Experience (minimum requirements)**  
● Experience working in a user-centric heterogeneous computer environment

● Experience with Linux, Windows and Mac OSX operating systems

● Experience working in a collaborative environment

  
**Desirable Education and/or Experience**  
● Experience working in an academic environment

● Experience working in a fast paced, service-focused environment

● Bachelor's degree

● Experience with library specific software applications

  
**Required Knowledge, Skills, and/or Abilities (minimum requirements)**  
● Excellent communication and interpersonal skills

● Demonstrated organizational efficiency with the ability to work
independently

● Demonstrated ability and willingness to work flexible hours

● Commitment to continued education and training

● Excellent communication and interpersonal skills

● Demonstrated ability to diagnose technical problems and apply standard
solutions

● Demonstrated ability to contact vendors for technical solutions

● Demonstrated ability to create and maintain effective documentation

● Commitment to privacy and security of patron and staff related information

● Demonstrated ability to communicate effectively across cultural boundaries
and work harmoniously with diverse groups of students, faculty, and staff

● Demonstrated commitment to contribute to a safe work environment

  
Michigan Technological University is an Equal Opportunity Educational
Institution/Equal Opportunity Employer, which includes providing equal
opportunity for protected veterans and individuals with disability.



Brought to you by code4lib jobs: http://jobs.code4lib.org/job/26165/
To post a new job please visit http://jobs.code4lib.org/