We use the KACE ticketing system, with forms from the website delivering input directly into KACE, which creates a ticket - while intended for web site issues and requests, it has been used to provide feedback and comments about the website.
Steven Turner, MLIS
Manager, Web Technologies and Development, Assistant Professor
The University of Alabama<https://www.ua.edu/>
416 Gorgas Library | Box 870266, Tuscaloosa, AL 35487-0266
steven.j.turner<mailto:[log in to unmask]>@ua.edu | http://www.lib.ua.edu/
[cid:[log in to unmask]]
On Oct 24, 2017, at 3:49 PM, Stuart A. Yeates <[log in to unmask]<mailto:[log in to unmask]>> wrote:
We're using https://www.zendesk.com/ for end user feedback. It's great.
...let us be heard from red core to black sky
On 25 October 2017 at 09:04, Jason Bengtson <[log in to unmask]<mailto:[log in to unmask]>> wrote:
I've used a variety of them in the past for projects . . . often through
google forms. I haven't done it recently.
On Tue, Oct 24, 2017 at 1:52 PM, Beth Goodwin <[log in to unmask]<mailto:[log in to unmask]>>
Outside of the Springshare products, is anyone using a type of anonymous
online suggestion/feedback form? A digital question and answer board?
Trinity International University