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CODE4LIB  November 2018

CODE4LIB November 2018

Subject:

Job: UX Specialist at ORCID, Inc.

From:

Code4Lib Jobs <[log in to unmask]>

Reply-To:

Code for Libraries <[log in to unmask]>

Date:

Mon, 26 Nov 2018 20:33:55 +0000

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (120 lines)

Job Description

ORCID is looking for a seasoned UX expert to ensure researchers and member organizations who use our websites and applications have an excellent experience. This new role will be responsible for gathering input from users and members, crafting user journeys, and working with our team to translate these journeys into practical UX solutions.

This position will report to the QA Lead and is part of the ORCID Technical Team. This position is full time (40 hour/week) and, like all positions at ORCID, is remote.

Position Responsibilities


Design and implement processes to gather feedback from ORCID Registry users via analytics, A/B testing, surveys, observation and other means


Work with the Engagement team members to extract user feedback from support tickets and member interactions


Leverage results from user testing, analytics data and user/member feedback to prioritize projects


Create specifications for prioritized UX/UI improvements


Facilitate communication about UX improvements via our users’ forum, support tickets and the ORCID API listserv


Work with Technical team to assess accessibility and provide input on improvements needed


Document and respond to bug reports


Audit and write documentation


Contribute to UI code


Requirements


3+ years experience in UX, with thorough understanding of interaction design fundamentals


1+ years experience designing and running user testing and other qualitative customer validation


Experience with Adobe Creative Suite and one or more prototyping tools, such as Adobe XD, Sketch, or InVision


Knowledge of accessibility best practices and testing tools


Experience writing specifications, creating mock-ups and working with developers


Understanding of the software development life-cycle, preferably in an Agile environment


Experience with HTML and CSS, demonstrated by portfolio and/or work samples


Tech-savvy and detail-oriented


Exceptional communication skills and a strong work ethic; ability to work independently, prioritize effectively and get things done in a dynamic, unstructured environment


Able to work during Europe and US business hours (at least half the working day should be between 12p-8p UTC)


Ability to travel based on business needs (approximately once a quarter)


Fluency in English is required.  A second language is a plus.


Nice to have requirements


Experience with Javascript, Angular and SQL


Experience with RESTful APIs


Experience in the scholarly publishing or academic community


Experience working in a startup environment


Experience working in a remote / virtual office


We provide


A committed and awesome team serving a community-driven organization


Competitive compensations and benefits


Flexible work hours and tools to support our virtual office environment


Work from anywhere


Budget to choose your preferred laptop and software you need


About us

ORCID (https://orcid.org) is a non-profit organization that serves the research community, with an international and interdisciplinary scope. Our core mission is to solve the name ambiguity problem in scholarly communications.  We address this mission by maintaining a persistent registry of unique identifiers, providing tools and training to the community for integrating these identifiers into research workflows, and by building and sustaining a community of users and adopters.

Interested? Send a cover letter, your resume, links to your portfolio and/or work examples and a pirate joke to [log in to unmask]


----
Brought to you by code4lib jobs: https://jobs.code4lib.org/jobs/31372-ux-specialist

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