LISTSERV mailing list manager LISTSERV 16.5

Help for CODE4LIB Archives


CODE4LIB Archives

CODE4LIB Archives


CODE4LIB@LISTS.CLIR.ORG


View:

Message:

[

First

|

Previous

|

Next

|

Last

]

By Topic:

[

First

|

Previous

|

Next

|

Last

]

By Author:

[

First

|

Previous

|

Next

|

Last

]

Font:

Proportional Font

LISTSERV Archives

LISTSERV Archives

CODE4LIB Home

CODE4LIB Home

CODE4LIB  May 2019

CODE4LIB May 2019

Subject:

Job: System Analyst & Help Desk Technician at Ontario Colleges Library Service (OCLS)

From:

Code4Lib Jobs <[log in to unmask]>

Reply-To:

Code for Libraries <[log in to unmask]>

Date:

Thu, 23 May 2019 14:24:00 +0000

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (90 lines)




Job Type

Full-time (37.5 hrs. /week) permanent position

 

Position Description 

The Ontario Colleges Library Service (OCLS) is seeking a highly motivated and organized team-player to join our small but mighty staff as Systems Analyst &amp; Help Desk Technician. OCLS has recently migrated its IT infrastructure to a managed service, hosted environment and in this new environment we need an individual to be accountable for the support and operation of our in-house computer programs, systems and applications, including desktop systems. The successful candidate will work with our in-house team, our managed service partners and application providers to ensure that the computer network is operating effectively and efficiently, that servers are monitored and updated and computer programs and applications are installed, removed, upgraded and tested to meet our operational needs. There will also be an opportunity to staff our help desk and offer Tier 1 support directly to our customers.

 

Key Responsibilities

Support the OCLS in-house network environment by updating servers, switches and other equipment as needed, manage backups, troubleshoot problems and maintain server integrity. Install, remove and modify OCLS applications as required.
Perform typical tasks of system administration including implementation, configuration, testing, monitoring and maintenance of IT systems.
Perform software upgrades, apply patches, and conduct testing to online library system(s), applications and the OCLS infrastructure.  
Support the OCLS desktop environment by maintaining desktop and mobile software and hardware, testing, troubleshooting and addressing user inquiries.
Support communication and print services and equipment throughout the organization.
Provide help desk services and tier 1 support to resolve problems in a timely manner where possible, and/or escalate. Communicate status, diagnosis and resolution options to team members, management and internal customers.
Act as a contact with system and application vendors, and other third party partners to resolve system related problems and scope needed system enhancements.
Document, and communicate IT infrastructure configurations, changes and any processes related to these systems.
Maintain knowledge of relevant trends and issues in the field.
Improve the reliability, performance and flexibility of IT systems.

 

Desired Qualifications

The qualifications listed below are highly desirable but not necessarily mandatory. You are invited to demonstrate how your skills, knowledge, and experience would best fit this position in your letter of application.

A two-year diploma in computer science or equivalent;
Knowledge of and experience with systems administration, support and, networking;
Minimum of year (1) year experience at an administrative level with Cisco iOS, RHEL 7 and vSphere 5.5 and later;
Demonstrated knowledge at the systems and analytical level of UNIX, Windows applications, RedHat, Linux is required;
Experience with trouble ticket tracking (Request Tracker preferred);
Ability to collaborate successfully with colleagues and other professionals in an environment characterized by rapid change;
Excellent problem solving and analytical abilities, and strong oral and written communication skills;
Experience in and demonstrated commitment to outstanding customer service;
Ability to work independently or as part of a team; willingness to work after hours if needed;
Experience with Perl, PHP, Visual Basic or other scripting/programming languages would be an asset;
Experience with Drupal would be an asset;
Knowledge of library technical operations through a recognized library educational program or through experience would be an asset.

 

What OCLS Offers 

Competitive compensation commensurate with experience; the salary range for this position begins at $53,000;
Learning and development opportunities;
Small staff working in cross-functional teams;
Opportunities to build relationships across the province;
Flexible work arrangements;
Comprehensive health and dental benefits;

CAAT Pension Plan;
Minimum of 3 weeks’ vacation per year;
Employee and family assistance program (EFAP).

Join OCLS in providing quality services to Ontario’s publicly funded colleges and their libraries and learning resource centres. Visit our website (http://www.ocls.ca) for more details, and view the OCLS Strategic Plan for our values, mission, and additional information.

 

Additional Information

OCLS respects, appreciates, and encourages diversity. OCLS is an equal opportunity employer and strives to ensure that its hiring process meets the needs of all persons with disabilities. As such, OCLS will provide reasonable accommodation for any applicant, as requested during the hiring process. Off-site interviews can be arranged.

 

Application Deadline

Applications must be received by 5:00 pm on Monday, June 10, 2019.

Position Start Date: June/July 2019

 

How to Apply

Interested and qualified candidates may apply by submitting a letter of application, current resume, and three references in a single file labelled with “Your Name_#143” via e-mail to [log in to unmask] quoting “Your Name - #143” in the subject line. Only those candidates selected for interview will be contacted.

A web version of this posting can be found at: https://www.ocls.ca/careers


----
Brought to you by code4lib jobs: https://jobs.code4lib.org/jobs/33739-system-analyst-help-desk-technician

Top of Message | Previous Page | Permalink

Advanced Options


Options

Log In

Log In

Get Password

Get Password


Search Archives

Search Archives


Subscribe or Unsubscribe

Subscribe or Unsubscribe


Archives

August 2020
July 2020
June 2020
May 2020
April 2020
March 2020
February 2020
January 2020
December 2019
November 2019
October 2019
September 2019
August 2019
July 2019
June 2019
May 2019
April 2019
March 2019
February 2019
January 2019
December 2018
November 2018
October 2018
September 2018
August 2018
July 2018
June 2018
May 2018
April 2018
March 2018
February 2018
January 2018
December 2017
November 2017
October 2017
September 2017
August 2017
July 2017
June 2017
May 2017
April 2017
March 2017
February 2017
January 2017
December 2016
November 2016
October 2016
September 2016
August 2016
July 2016
June 2016
May 2016
April 2016
March 2016
February 2016
January 2016
December 2015
November 2015
October 2015
September 2015
August 2015
July 2015
June 2015
May 2015
April 2015
March 2015
February 2015
January 2015
December 2014
November 2014
October 2014
September 2014
August 2014
July 2014
June 2014
May 2014
April 2014
March 2014
February 2014
January 2014
December 2013
November 2013
October 2013
September 2013
August 2013
July 2013
June 2013
May 2013
April 2013
March 2013
February 2013
January 2013
December 2012
November 2012
October 2012
September 2012
August 2012
July 2012
June 2012
May 2012
April 2012
March 2012
February 2012
January 2012
December 2011
November 2011
October 2011
September 2011
August 2011
July 2011
June 2011
May 2011
April 2011
March 2011
February 2011
January 2011
December 2010
November 2010
October 2010
September 2010
August 2010
July 2010
June 2010
May 2010
April 2010
March 2010
February 2010
January 2010
December 2009
November 2009
October 2009
September 2009
August 2009
July 2009
June 2009
May 2009
April 2009
March 2009
February 2009
January 2009
December 2008
November 2008
October 2008
September 2008
August 2008
July 2008
June 2008
May 2008
April 2008
March 2008
February 2008
January 2008
December 2007
November 2007
October 2007
September 2007
August 2007
July 2007
June 2007
May 2007
April 2007
March 2007
February 2007
January 2007
December 2006
November 2006
October 2006
September 2006
August 2006
July 2006
June 2006
May 2006
April 2006
March 2006
February 2006
January 2006
December 2005
November 2005
October 2005
September 2005
August 2005
July 2005
June 2005
May 2005
April 2005
March 2005
February 2005
January 2005
December 2004
November 2004
October 2004
September 2004
August 2004
July 2004
June 2004
May 2004
April 2004
March 2004
February 2004
January 2004
December 2003
November 2003

ATOM RSS1 RSS2



LISTS.CLIR.ORG

CataList Email List Search Powered by the LISTSERV Email List Manager