Business Analyst l - Washington University IT, Research Infrastructure Services 

POSITION SUMMARY:

Under moderate supervision, provide cost-effective information technology solutions by creating new, modifying, and supporting existing software applications that are moderately complex.

PRIMARY DUTIES AND RESPONSIBILITIES:
Perform application lifecycle activities, including:
Code monitor, maintain, test, and debug software applications
Document existing processes as they relate to information technology solutions
Follow established change management processes
Participate in code reviews
Make recommendations for hardware/software solutions
Provide support                                                                     
Create, document, schedule, and support operational activities
Coordinate with software vendors and external service providers to seek guidance or to work on integration/configuration
Troubleshoot software bugs and provide fixes
Provide off hours support, as needed
Leadership                                                                                                    
Provide excellent customer service
Adhere to departmental standards
Act as a source of direction, training, and guidance for less experienced staff
Perform other duties as assigned
 

Required Qualifications

 

Bachelor’s degree in a technical discipline such as Computer Science or equivalent combination of education & experience.

 

Preferred Qualifications

 

Bachelor’s degree in a technical discipline
2 years of relevant technology experience
Prior experience in a higher education technology environment
Demonstrated aptitude to quickly and effectively adapt to technologies outside of current experience
Strong communication and collaboration skills, with the ability to work as part of a team and independently
Ability to work with only moderate supervision
Ability to learn quickly and adapt to new circumstances
Ability to work extra hours and recognize the need to do so
Ability to adjust scheduled time
Ability to adjust to change and demands on time
Programming languages, such as Perl, Java, Python, Scala, JavaScript
Technologies such as Ansible, Atlassian, NextCloud, LSF, Globus, PostgreSQL

 


----
Brought to you by code4lib jobs: https://jobs.code4lib.org/jobs/36048-business-analyst-l-washington-university-it-research-infrastructure-services